Service Technician (Houston)

JDR Cable Systems; Tomball (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

JDR Cable Systems in the United States is seeking Service Technicians to support JDR products and service globally onshore and offshore. Reporting into the Shop Supervisor, you will be positive, conscientious and committed with a can-do attitude.

Essential duties include installation, operation and troubleshooting of IWOCS equipment offshore, interpreting drawings, ensuring paperwork, and ability to work long hours in challenging environments.

Qualifications

• Passport and driving license required
• offshore certification and medical clearance capability
• Experience in electrical or mechanical discipline desirable
• Willing to work long offshore hours in challenging environments

Responsibilities

• Install, operate, and troubleshoot IWOCS equipment offshore on deployments lasting ~28 days.
• Interpret JDR and customer drawings; confirm instructions.
• Comply with JDR procedures and report deviations to JDR and customer.
• Assemble termination parts with proper thread locks and compounds.
• Terminate electrical connectors, cable joints, and umbilicals; proof test.
• Swage hydraulic and pneumatic hoses; integrate into stab plates and winches; flush as needed.
• Maintain professionalism and promote JDR products and services to customers.
• Assist in training others and undergo training as required.
• Complete all job paperwork promptly for invoicing.

Skills

Communication

Time management

Teamwork

Customer service orientation

Education

Electrical or mechanical discipline

Tools

Cable and Umbilical Equipment

Reeler Systems

Job description

Due to increased project wins JDR are seeking a range of experienced and non-experienced Service Technicians to support JDR products and service globally onshore and offshore.

Reporting into the Shop Supervisor you will be a candidate who is positive, conscientious and committed with a ‘can do’ attitude.

Essential Duties and Responsibilities:

• Installation, operation, and troubleshooting of rental IWOCS equipment offshore on deployments lasting an average of 28 days.
• Interpreting and understanding both JDR and customer supplied drawings. Confirming written or verbal work instructions to the drawings and procedures as required.
• Complying with JDR termination and quality procedures, notifying both JDR and the customer in the event of any deviation from the procedure.
• Mechanical assembly of all termination parts with an understanding of limits and fits. Employing the relevant thread lock, sealant, or anti galling compounds as necessary.
• Termination of electrical connectors, cable joints, and electrical junction boxes. Proof testing of electrical umbilicals and associated terminations.
• Swaging of hydraulic and pneumatic hoses. Integration into stab plates, winches, etc. Proof testing and flushing as required.
• Ensuring that all work is carried out in an efficient and timely manner. Maintaining a professional bearing at all times and actively promoting JDR products and services to customers whenever possible.
• Assisting in the training of others and being prepared to undergo training as required.
• Ensuring that all paperwork regarding each job is completed in a timely manner so that invoicing can be completed.

It is imperative that you hold a passport, driving license and have the capability of achieving and retaining relevant offshore certification, this includes offshore training certification and full medical certification.

• Possess technical competence in an electrical or mechanical discipline. A Technical Degree would be desirable but is not essential.
• Have previous experience with Cable and Umbilical Equipment Knowledge, specific experience working with Reeler Systems would be a distinct advantage.
• Have previous experience working within a technical role.
• Show excellent communication skills and commercial awareness, and be comfortable with being the first point of contact for the customer.
• Display a high degree of positivity and flexibility in any given situation; you will be the JDR representative, sometimes in difficult and stressful environments; so where possible enhance the companies profile whilst onsite with passion and drive.
• Be willing and able to plan and accommodate varying workloads whilst being flexible in your approach to tasks; this is an ever-fluctuating environment with changing requirements. At times you will be asked to work long hours, with very basic sleeping and welfare arrangements.
• Demonstrate the ability to take on additional responsibilities which are aligned to a fast moving and changing environment as driven by the business needs and customer expectations.

The role requires strong time management skills, with the ability to prioritize tasks effectively and manage both personal workload and the time of others. Clear communication is essential, including the ability to understand written information and convey ideas accurately in writing, as well as listen, articulate information clearly, and communicate confidently in verbal discussions.

A proactive approach to problem-solving is also key, with the ability to identify causes of operational issues, assess available information and implement effective solutions.