Service Technician Handyman

HomeSmiles Virginia Beach; Norfolk (VA); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading home services franchise in Norfolk seeks a Lead Service Technician to oversee home maintenance tasks. The role includes leading service visits, ensuring quality standards, and providing excellent customer service. Ideal candidates will have a strong mechanical aptitude and prior experience in residential maintenance. Join a fast-growing team that values professionalism and reliability while offering opportunities for advancement.

Benefits

Competitive Salary

Flexible Schedule

Training & Development

Bonus Based on Performance

Opportunity for Advancement

Qualifications

• Prior experience in residential maintenance or handyman services.
• Ability to lift up to 50 lbs and perform physical tasks safely.

Responsibilities

• Oversee and execute essential home maintenance services.
• Lead and train service assistants during on-site visits.
• Conduct safety checks and identify potential issues.

Skills

Customer Service

Mechanical Aptitude

Time Management

Education

Valid Driver’s License

Job description

Benefits:

Local and Veteran-Owned

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Training & development

Job Description

As the Lead Service Technician, you will oversee and execute essential home maintenance services including gutter cleaning, dryer vent cleaning, smoke detector testing, water heater inspections, and more. You will lead service visits, ensure quality standards, and represent the brand with professionalism and reliability.

Responsibilities

Perform scheduled home maintenance tasks efficiently and to high quality standards.

Lead and train service assistants (if assigned) during on-site visits.

Interact with customers in a friendly, respectful, and professional manner.

Conduct safety checks and identify potential issues during service delivery.

Maintain tools, equipment, and service vehicle in top condition.

Accurately complete service reports and communicate findings.

Ensure compliance with all HomeSmiles procedures and safety protocols.

Please note that HomeSmiles technicians will not amend or repair any client property.

Qualifications:

Prior experience in residential maintenance, home inspections, handyman services, or related fields.

Excellent mechanical aptitude and attention to detail.

Strong customer service skills with a can-do attitude.

Ability to work independently, manage time effectively, and lead small teams.

Valid driver’s license and clean driving record.

Ability to lift up to 50 lbs, climb ladders, and perform physical tasks safely.

Tech-savvy with smartphone/tablet use for job tracking and reporting.

Preferred Qualifications:

Experience with gutter systems, HVAC filters, smoke detectors, and minor plumbing/electrical tasks.

OSHA or trade certifications are a plus.

Military or veteran experience highly valued.

Company Overview

HomeSmiles is a fast-growing home services franchise providing bundled home maintenance and safety services in a single visit. We serve homeowners, property managers, and real estate professionals with services that are convenient, professional, and high-quality. Our bundled package options protect clients and their investments from dangerous conditions and unexpected repairs. HomeSmiles core services are: Gutter cleaning, Dryer Vent Cleaning, Exterior Wall Soft Washing, Window Washing, and Power Washing.

Each franchise is independently owned and operated. Your application will go directly to the franchise and all hiring decisions will be made by the management of each franchise. All inquiries about employment should be made directly to the franchise location.