SERVICE TECHNICIAN (FULL TIME) 1415761

Compass Group Poland Sp. z o.o.; Edison (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Service Technician to join their team. In this role, you will be responsible for repairing and maintaining vending machines and equipment, ensuring customer satisfaction through prompt service. You will engage with customers to assess service adequacy and resolve complaints while utilizing your technical knowledge to troubleshoot and fix issues. This position offers a full-time schedule with competitive pay and a range of benefits, including health and wellness programs. If you have a passion for customer service and technical expertise, this is a fantastic opportunity to grow your career in a supportive environment.

Benefits

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Flexible Spending Accounts (FSAs)

Qualifications

• Prior technical knowledge and customer service experience are required.

Responsibilities

• Repairs and maintains vending machines and equipment.
• Responds to dispatch calls for machine repairs.
• Inspects machines for malfunctions and replaces defective parts.

Skills

Technical Knowledge

Customer Service Experience

Tools

Mechanical Equipment

Small Tools

Job description

Canteen

• We are hiring immediately for a full-time SERVICE TECHNICIAN position.
• Location: Coffee Distributing Corporation - 125 New Field Avenue, Edison, NJ 08837. Note: online applications accepted only.
• Schedule: Full-time; Monday through Friday, 7:00 am to 3:30 pm. More details upon interview.
• Requirement: Prior technical knowledge and customer service experience are required.
• Pay Range: $23.00 to $24.00 per hour.
  *Internal Employee Referral Bonus Available

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About Canteen

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Our solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Interested in joining our team? You bring enthusiasm, customer service, and commitment; we’ll provide the opportunity and innovation. Together, we’ll continue to transform our industry.

Come for the job, stay for the career. We are Canteen.

Job Summary

Summary: Repairs, maintains, and assists in the installation of vending machines and equipment.

Essential Duties and Responsibilities:

• Responds to dispatch calls for machine repairs using company vehicle.
• Calls on existing customers to determine service adequacy; resolves service complaints.
• Inspects machines to determine causes of malfunctions; dismantles machines to access problem areas.
• Inspects parts for wear or misalignment; replaces worn or defective parts; repairs broken parts; realigns and tests machine operation.
• Reviews inventory, orders parts, ships and receives machines, maintains equipment inventory.
• Prepares machines for installation; assists in installations and removals.
• Sets up and operates mechanical equipment and small tools for repairs.
• Performs other duties as assigned.

Benefits for Associates at Canteen include:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits (Critical Illness, Accident, Hospital Indemnity, Legal Services, Auto and Home)

Full-time positions also offer: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).

Eligible associates may also receive paid/unpaid time off as per applicable laws. Click here for additional benefits info in certain states or remote roles.

About Compass Group

Achieving leadership in the foodservice industry. Compass Group is an equal opportunity employer. We are committed to fair treatment regardless of race, origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any protected class.

Qualified candidates must perform essential functions satisfactorily with or without reasonable accommodations. This job post is not exhaustive; responsibilities and requirements may change based on business needs. Applications are accepted continuously. Canteen maintains a drug-free workplace.

Req ID: 1415761