Service Technician - Full Time

Trek Bicycle Corporation; Castro Valley (CA); On-site; USD 31,684 - 37,195; Full time

Benefits offered by this job

Flexible company culture

Competitive health care

401(k) with match

Tuition Reimbursement

Employee discounts

Job summary

Trek Bicycle Corporation is looking for a full-time Service Technician in Castro Valley to provide exceptional service and repairs for bicycles. You will be responsible for troubleshooting and servicing bikes while fostering customer relationships.

The ideal candidate has a positive attitude, great hospitality skills, and a willingness to learn. Compensation ranges from $23.00 to $27.00 per hour, with excellent benefits including health care, retirement plans, and discounts.

Qualifications

• Self-motivated with a team-focused mentality.
• Willingness to learn and develop technician skills.
• Fantastic hospitality and listening skills.
• Love for tinkering and problem-solving.

Responsibilities

• Troubleshoot repairs and service various types of bikes.
• Build relationships with customers.
• Maintain high standards of bike service and repair.

Skills

Customer service skills

Positive attitude

Attention to detail

Communication skills

Job description

## Service Technician - Full TimeApplylocations: Castro Valley, Californiatime type: Full timeposted on: Posted Todayjob requisition id: Trek114854## A bit about usTrek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!## Job LocationTrek Store Castro Valley **Summary**## Job DescriptionAs a Trek Service Technician, no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. You’ll troubleshoot repairs and service all kinds of bikes, and you’ll be the first to have your hands on brand new models before they hit the sales floor. Most importantly, you’ll build relationships with people who trust you to keep their gear running flawlessly.We’re looking for a teammate with stellar customer service chops, a willingness to learn, and a real motivation to build skills as a technician. So, if you’ve already worked as a mechanic, that’s great. But if not, we’ll train you.**What you’ll bring to the team*** Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task* Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days* Top-notch communication skills* Impressive attention to detail and a love for tinkering ‘til you figure it out.* Eagerness to learn the ins and outs of servicing bicycles* A desire to continually learn proper service methods and new technologies* Prior mechanic experience is not required!**Compensation Range**Hourly Rate $23.00 - $27.00**Trek Benefits**• Flexible and fun company culture • Competitive health care • PPO & HDHP medical plan options, Dental insurance, Vision insurance • Flexible Spending Accounts (FSA) • Free life insurance & optional term life insurance • Competitive vacation package • 401(k) with match and Employee Stock Ownership Plans (ESOP) • 12 weeks of maternity leave with 100% pay • Paid company holidays • Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs) • Employee discounts on all product • Deep partner retail discountsWe are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.