Service Technician: Foundation Advisor with Commission

Groundworks; Columbus (OH); On-site; USD 20,000 - 23,000; Full time

Benefits offered by this job

Base pay + commission

Paid training with commission

Leads provided

Company vehicle & fuel card

Elite trips & events

Annual appreciation events

Internal promotion opportunities

Employee Ownership Program

Tuition Reimbursement

2 weeks PTO + 6 holidays

Comprehensive benefits

Job summary

Groundworks, North America’s leader in foundation solutions, seeks a Service Technician who blends hands-on work with consultative sales to protect homes. You’ll meet homeowners face-to-face, assess needs, present proven systems, and earn steady pay and commissions while doing work you can stand behind.

The role focuses on inspecting and servicing existing company-installed systems, with opportunities to upsell additional solutions. Expect training, safety focus, and a clear path for advancement.

Qualifications

• 1+ years of proven sales experience preferred but not required.
• Construction/Home Improvement experience preferred.
• Proven customer relations experience preferred.
• High school diploma or GED or equivalent experience.
• A valid, non-restrictive Driver’s License is required.

Responsibilities

• Execute appointments scheduled with customers.
• Travel to customers’ home based on assigned appointments.
• Build long‑term relationships with customers and professionally represent the company.
• Recommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and procedures.
• Perform annual customer maintenance visits, examining work previously completed.
• Perform reactive service appointments, diagnose, and fix any issues.
• Install additional products purchased by the customer as necessary.
• Adhere to safety regulations and procedures when carrying out responsibilities.
• Examine solutions installed by the company and determine potential warranty or non‑warranty work.
• Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required.
• It is an essential function of this job that the employee regularly and reliably reports to work on time each working day.
• Other duties as assigned.

Skills

Sales experience

Customer relations

Driver's license

Education

High school diploma or GED

Job description

Groundworks, North America’s leader in foundation solutions, seeks a Service Technician who blends hands-on work with consultative sales to protect homes. You’ll meet homeowners face-to-face, assess needs, present proven systems, and earn steady pay and commissions while doing work you can stand behind.

The role focuses on inspecting and servicing existing company-installed systems, with opportunities to upsell additional solutions. Expect training, safety focus, and a clear path for advancement.