Service Technician - Evergreen Requisition

BH Management Services, Inc.; Gurnee (IL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Service Technician to ensure the optimal condition of apartment communities. This role involves diagnosing issues, performing repairs, and maintaining high standards of customer service. Join a company that values its employees and offers a comprehensive benefits package, including generous paid time off, medical insurance, and educational reimbursement. If you are passionate about maintenance and customer satisfaction, this opportunity is perfect for you. You'll be part of a team recognized for its commitment to diversity and excellence in service.

Benefits

3 Weeks of Paid Time Off

Medical, Dental, Vision Insurance

401(k) with Company Match

Birthday Paid Day Off

Paid Volunteer Time Off

12 Paid Holidays

BH Paid Leave

Sabbatical

Education Reimbursement

Employee Assistance Program

Qualifications

• Six months to one year of general maintenance experience required.
• Basic computer skills and manual task-oriented work under supervision.

Responsibilities

• Diagnosing problems and making repairs for customer satisfaction.
• Completing maintenance requests and ensuring preventive maintenance.

Skills

General Maintenance

Customer Service

HVAC Systems Knowledge

Basic Computer Skills

Education

High School Diploma or GED

Tools

Industry-Specific Hand Tools

Job description

Job Details

Job Location	Gurnee, IL - Gurnee, IL
Position Type	Full Time 30-40 hours per week

Description

At BH, we are always on the lookout for talented individuals to join our team. While this specific position may not be open at this time, we are continuously building a pipeline of qualified candidates for future opportunities. By submitting your application to this evergreen requisition, you will be considered for upcoming roles that match your skills and experience.

BH Management Services is committed to creating value through acquiring, improving, and managing apartment communities. Our success is evidenced by our growth from a start-up in 1993 to one of the largest multi-family management companies in the nation. We understand that great customer service is essential for resident satisfaction, which comes from engaged, happy, and well-trained team members.

BH has been recognized as one of Fortune magazine and Great Place to Work's "Best Workplaces for Women" in 2018 and 2017, and as one of the "Best Workplaces for Millennials" in 2018 and 2020. In 2019, BH was named among the 100 "Best Workplaces for Diversity." We value our employees and offer a comprehensive benefits package including:

• 3 Weeks of Paid Time Off
• Medical, Dental, Vision insurance
• 401(k) with company match
• Birthday Paid Day Off
• BH Gives Back (Paid Volunteer Time Off)
• 12 Paid Holidays
• BH Paid Leave
• Sabbatical
• Education Reimbursement
• Employee Assistance Program

Qualifications

Position Summary: The Service Technician assists with oversight of physical assets and ensures customer satisfaction. Responsibilities include diagnosing problems, making repairs, assisting with apartment make-readies, preventive maintenance, and participating in construction or rehabilitation projects. The role requires a strong commitment to customer service and professionalism.

Essential Job Functions:

• Use industry-specific technology to complete repairs and replacements timely, restoring units to move-in ready condition.
• Complete maintenance requests, including exterior grounds and common areas, troubleshooting HVAC, and assisting with make-readies.
• Identify and report hazardous community conditions to management.
• Ensure preventive maintenance programs are followed and documented.
• Maintain property-issued tools responsibly.
• Post notices and communicate with residents as needed.
• Share on-call responsibilities and respond to resident requests per standards.
• Comply with OSHA and other safety regulations, and understand relevant codes and policies.

Minimum Qualifications/Skills:

• Six months to one year of general maintenance and safety experience.
• Basic computer skills.
• Manual, task-oriented work under supervision.
• High School diploma or GED preferred.
• Working knowledge of HVAC systems.
• Own industry-specific hand tools.

Work Schedule & Physical Requirements:

Monday-Friday, with possible overtime and on-call duties. Physical requirements include lifting up to 50 pounds, full range of motion, ability to work with hands, and exposure to weather conditions.

All employees are expected to conduct themselves professionally and support company policies. This description is not exhaustive, and duties may change as needed.

BH Management Services is an Equal Employment Opportunity Employer, fostering diversity and inclusivity.