Service Technician / Engineer - Dallas/Fort Worth

Methods Machine Tools, Inc.; Houston (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Excellent compensation

Medical / 401(k) / Vacation / Sick / Holiday Pay

A long history of stability and growth

Job summary

A leading machine tools company is seeking a Field Service Technician to support CNC milling and turning machines. This role requires expertise in mechanical and electrical troubleshooting, with a minimum of 5 years of field service experience preferred. Strong communication and mechanical skills are essential, along with a customer-focused attitude. This position includes daily travel to customer facilities and offers competitive benefits.

Qualifications

• Minimum of 5 years of experience in CNC field service with knowledge of Fanuc controls.
• CNC programming experience is a plus.
• Proficient in reading mechanical drawings, part prints, ladder diagrams, and wiring schematics.

Responsibilities

• Diagnose, repair, and maintain CNC milling and turning machines.
• Troubleshoot electrical and electronic systems, including CNC controls.
• Perform physical tasks such as lifting and crawling.

Skills

Mechanical aptitude

Strong communication skills

CNC programming experience

Proficiency in Microsoft Office Suite

Tools

Digital multimeters

Phase checkers

Job description

Overview

Job Title: Service Engineer
Department: Service
Location: Dallas/Fort Worth

About Methods

Methods Machine Tools, Inc. supplies high-quality, high-precision machine tools and automation solutions, and designs integrated custom machining processes and systems. Headquartered in Sudbury, Mass., and in operation since 1958, Methods provides an end-to-end portfolio of best-in-class products, engineering, service, parts, training, and integration. Methods has more than 300 employees, nine technology centers, one high precision machining center, and has installed in excess of 45,000 machines throughout North America. We currently have the following career opportunity available reporting into our Houston, TX office.

Position Overview

We are seeking an experienced Field Service Technician to diagnose, repair, and maintain CNC milling and turning machines at customer facilities. This role involves both mechanical and electrical troubleshooting, requiring a solid understanding of mechanical systems, CNC controls, and electro-mechanical assemblies. The ideal candidate is self-motivated, customer-focused, and has a proven ability to work independently while delivering exceptional service.

Benefits

• A long history of stability and growth
• Excellent compensation
• Medical / 401(k) / Vacation / Sick / Holiday Pay

Preferred Mechanical Experience

• Diagnose and repair CNC milling and turning machines at customer locations.
• Troubleshoot and repair automatic tool changers, pallet systems, spindles, and turret mechanisms.
• Perform ball screw and axis support bearing replacements and alignments.
• Repair and align hydraulic and pneumatic systems.
• Read and interpret mechanical drawings and part prints to execute precise repairs.

Preferred Electrical Experience

• Troubleshoot electrical and electronic systems, including CNC controls and electro-mechanical assemblies.
• Read and follow ladder and wiring diagrams to diagnose issues.
• Utilize tools such as digital multimeters, ohmmeters, and phase checkers for troubleshooting.
• Repair CNC controls, including Fanuc systems, and perform programming as needed.

Physical requirements

• Ability to lift up to 50 lbs.
• Perform physical tasks such as bending, twisting, and crawling.
• Climb step ladders up to 8 feet.
• Drive daily to customer locations, with dependable transportation and a clean driving record required.

About You

Applicant should have a minimum of 5 years of experience in CNC field service and knowledge of Fanuc controls. CNC programming experience is a plus.

• Strong verbal and written communication skills.
• Proficiency in Microsoft Office Suite.
• Ability to stay calm and professional during stressful situations.
• Self-motivated with the ability to work independently.
• Strong mechanical aptitude, with experience in CNC repair.
• Proficient in reading mechanical drawings, part prints, ladder diagrams, and wiring schematics.
• Experience using diagnostic tools, including multimeters and phase checkers.

Travel

• Daily travel to customer facilities

Additional Information

This job description is designed to provide an overview of basic skills, experiences and education required to perform the job and is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities required of the employee to perform the essential functions of the job. In instances where educational degrees are required, the company will take into consideration factors such as additional experience, training, or certifications in lieu of specific educational requirements. Methods Machine is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.