Service Technician, East Campus Housing

Csuaoa; United States; On-site; USD 27,552 - 41,328; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Retirement plan with employer contrib.

Generous vacation and sick leave accr.

Paid holidays

Job summary

University Corporation at Monterey Bay is seeking a Service Technician for East Campus Housing. The role supports maintenance, repairs, and preventative work to keep housing assets safe and functional for residents.

You will handle work orders, inspections, and coordination with supervisors to ensure timely unit readiness. Responsibilities include grounds upkeep, safety compliance, and effective communication with residents.

Qualifications

• High school diploma or GED required.
• 1 year of maintenance, facilities, or building repair experience preferred.

Responsibilities

• Completes assigned work orders and preventative maintenance.
• Responds to maintenance requests in a timely and professional manner.
• Completes unit turns including inspections, repairs, painting, and cleaning coordination.
• Maintains grounds, common areas, and amenities; assists with seasonal tasks.

Skills

Problem solving

Customer service

Education

High school diploma or GED

Job description

Service Technician, East Campus Housing

University Corporation at Monterey Bay

Salary: $25.00 Hourly

Job Number: 2026-00024

Location: Various Field Locations (see posting)

Department: Commercial Services

Job Description

This position performs technical and mechanical work that ensures the physical aspects of the buildings, grounds, amenities, and common areas of the property meet University Corporation at Monterey Bay’s standards for cleanliness, appearance, safety, and overall functionality. The Service Technician role performs a wide range of maintenance, repair, and preventative tasks to support a positive living environment for residents while protecting the long‑term condition of the housing assets.

Responsibilities

Maintenance & Repairs

• Completes assigned work orders and preventative maintenance by diagnosing maintenance issues and performing repairs in accordance with established policies, procedures, safety standards, and code requirements.
• Responds to maintenance requests and work orders in a timely and professional manner.
• Completes unit turns, including inspections, repairs, painting, and cleaning coordination as assigned.
• Assists in maintaining the grounds, common areas, and amenities by picking up trash and debris, pressure‑washing breezeways, performing general cleaning, and painting curbs and signage as needed.
• Assists with routine property inspections to identify safety and risk management concerns and communicates maintenance needs to management.
• Uses maintenance tools and equipment safely and maintains tools in good working condition.

Inspections & Safety

• Conducts unit, building, and grounds inspections to identify safety or maintenance concerns.
• Ensures work is completed in compliance with safety standards, codes, and policies.
• Reports hazards, code concerns, or unusual conditions to supervisors.

Resident Interaction

• Communicates professionally and courteously with residents.
• Provides clear updates regarding maintenance requests and timelines to residents as directed.
• Respects resident privacy and maintains discretion in occupied units.

Grounds & Common Areas

• Assists with upkeep of exterior spaces, common areas, and amenities.
• Supports seasonal tasks such as minor landscaping, weatherization, trash pickup, and storm preparation.

Documentation & Coordination

• Follows procedures for obtaining materials, supplies, and equipment; tracks inventory used; returns unused items to designated locations; and notifies the maintenance supervisor when reordering is needed.
• Coordinates with supervisors, property management, and vendors when work exceeds assigned scope.
• Updates work order status in real time (e.g., open, in progress, completed, deferred).
• Completes documentation and other paperwork in a timely, accurate, and complete fashion so that service requests can be appropriately documented and tracked.

Other Responsibilities

• Supports cost‑cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
• Assists during peak summer turnover periods to support inspections, maintenance tasks, and other operational needs to ensure timely unit readiness.
• Participates in on‑call rotation to respond to after‑hours maintenance emergencies.
• Complies with safety policies and applicable health and safety regulations by participating in safety meetings, completing required training, and reporting accidents or incidents promptly.
• Performs other duties as assigned.

Benefits

• Medical, dental, and vision insurance.
• Life and disability insurance.
• Retirement plan with employer contributions.
• Voluntary 403(b) savings plan.
• Generous vacation and sick leave accruals.
• Paid holidays.
• Access to campus dining plans.
• Eligibility for affordable campus housing (if applicable).

Knowledge, Skills, and Abilities

Knowledge

• Basic building maintenance principles sufficient to support routine repairs, preventative maintenance, and troubleshooting of common facility issues.
• Workplace safety practices and the proper use of maintenance tools, equipment, and materials used in residential and facilities maintenance work.

Skills

• Problem solving and troubleshooting to identify maintenance issues, determine appropriate solutions, and complete repairs effectively.
• Customer service and interpersonal communication to interact professionally with residents, coworkers, and other stakeholders while responding to questions, concerns, and service requests.

Abilities

• Read, write, and communicate effectively to understand work orders, follow written instructions, and document completed maintenance work.
• Remain calm and professional when responding to maintenance requests and resolving resident concerns.
• Organize and prioritize work assignments to respond to service requests and maintenance needs in a timely manner.

Qualifications

Minimum Qualifications

• High school diploma, GED, or equivalent combination of education and relevant work experience.
• One (1) year of maintenance, facilities, or building repair experience.
• Valid California driver’s license and ability to operate a vehicle as required to perform job duties.

Preferred Qualifications

• EPA Certification (Type I, II, or Universal) for refrigerant handling.
• Experience performing basic construction, plumbing, electrical, flooring, or general building maintenance work.
• Additional trade certifications or licenses relevant to maintenance or facilities operations.

Special Conditions of Employment

This position is designated as a mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with applicable CSU Executive Orders, including Title IX reporting requirements. Employment is contingent upon successful completion of a background check in accordance with the California Fair Chance Act. The University Corporation at Monterey Bay is an equal‑opportunity employer committed to a diverse and inclusive workplace and complies with all applicable federal and state nondiscrimination laws. University Corporation employment is separate from CSU Monterey Bay and the State of California. All employees must be eligible to work in the United States. Positions are at‑will. CSUMB is a smoke and tobacco‑free campus.