Service Technician - DME

Handi Medical Supply, Inc; Mankato (MN); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

401K

Paid time off

Paid holidays

Long-term disability

Short-term disability

Free parking

Volunteer pay

Green initiatives

Job summary

Handi Medical Supply, Inc. is seeking a DME delivery technician to safely transport, install, and maintain medical equipment in patients' homes. You will educate patients and caregivers on equipment use and safety, ensuring comfort and confidence in daily living.

The role emphasizes compassionate service, meticulous safety checks, and reliable documentation to support continued independence for patients within their homes.

Qualifications

• Must have strong mechanical aptitude and troubleshooting skills.
• Excellent communication skills for patient and caregiver education.
• Must hold a valid driver’s license with a clean driving record.
• Ability to lift/maneuver up to 75 lbs.
• Healthcare or delivery experience is a plus.

Responsibilities

• Safely deliver, install, and maintain medical equipment at patient homes.
• Provide clear, patient-centered instruction on equipment use and safety.
• Perform safety inspections and basic repairs to ensure equipment reliability.
• Serve as a compassionate, knowledgeable resource for patients and caregivers.
• Maintain accurate records and inventory of equipment and supplies.

Skills

Mechanical aptitude

Troubleshooting

Communication skills

Valid driver’s license

Lifting up to 75 lbs

Education

High School Diploma or GED

Job description

Our Mission

At Handi Medical we don’t just deliver equipment; we enrich lives. We believe that every patient deserves the independence, comfort, and dignity that the right medical technology provides. We are looking for a dedicated DME delivery technician who views every delivery as an opportunity to improve someone’s quality of life.

The Role: Enriching Lives Through Service

As a DME delivery technician, you are the face of our mission. You will be responsible for the delivery, setup, and maintenance of life-sustaining and life-enhancing medical equipment. Your goal is to ensure our patients feel confident and supported in their homes through expert technical service and compassionate education.

Key Responsibilities

• Mission-Driven Delivery: Safely transport and install medical equipment (oxygen, mobility aids, hospital beds) with a focus on creating a safe, comfortable environment for the patient.
• Empowering Patients: Provide clear, patient-centered instruction on equipment use, ensuring every individual feels empowered to manage their health at home.
• Technical Excellence: Perform thorough safety inspections and repairs to guarantee that our equipment consistently meets the high standards our patients deserve.
• Compassionate Advocacy: Act as a professional and empathetic resource for patients and caregivers, answering questions and troubleshooting issues with patience and care.
• Quality Assurance: Maintain meticulous records and a clean inventory to ensure the right tools are always ready to enrich the next life.

Qualifications

• A genuine desire to help others and a commitment to our mission of enriching lives.
• Strong mechanical aptitude and troubleshooting skills.
• Excellent communication skills with the ability to explain complex tasks simply.
• Ability to lift/maneuver heavy equipment (up to 75 lbs) with care.
• Valid driver’s license and a clean driving record.
• High School Diploma or GED; prior healthcare or delivery experience is a plus.

Why Join Us?

When you work here, you aren't just a technician—you are a vital part of a team dedicated to making a tangible difference in our community. We offer competitive pay, comprehensive benefits, and a culture that celebrates the lives we touch every day.

Benefits include but are not limited to:

• health
• dental
• vision
• 401K plus match
• incentive program
• life insurance
• paid time off
• paid holidays
• long-term disability
• short-term disability
• free parking
• volunteer pay
• green initiatives

We are on the Green Line!

We are an Equal Opportunity Employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.