Equipment Delivery Technician- Non CDL

MasVida Health Care Solutions; Tyler (TX); On-site; USD 22,000 - 36,000; Full time

Job summary

MasVida Health Care Solutions is seeking an Equipment Delivery Technician to safely deliver, set up, test, and retrieve DME for healthcare providers and patients, while delivering professional customer service.

You'll adhere to infection control, HIPAA, and DOT regulations, document delivery and pickup, and coordinate with dispatch to maintain schedules.

Qualifications

• 1+ year of delivery, logistics, or DME experience preferred.
• Ability to lift/maneuver up to 75 lbs with safety.
• Must pass background check, DOT physical, and drug screen.

Responsibilities

• Load, transport and deliver DME to healthcare providers and patients.
• Set up, test, and instruct facility staff on equipment operation.
• Retrieve equipment and document condition and delivery proofs.
• Maintain infection control, equipment cleaning and PPE use.
• Complete delivery/pickup documentation and meet schedules.
• Ensure vehicles are stocked and maintained in safe condition.
• Communicate with dispatch about scheduling or issues.
• Comply with DOT, FDA, HIPAA regulations.
• Assist with warehouse duties as needed.
• Demonstrate professionalism and empathy in all interactions.

Skills

Delivery experience

Customer service

Safety and compliance

Clean driving record

Education

High school diploma or equivalent

Job description

The Equipment Delivery Technician is responsible for the safe, timely, and professional delivery, setup, and retrieval of durable medical equipment (DME) to and from customer locations, including healthcare facilities. This role ensures all equipment is clean, functional, and properly documented while delivering excellent customer service. The Equipment Delivery Technician represents MasVida Healthcare Solutions in the field and plays a key part in upholding our commitment to quality, safety, and responsiveness.

JOB DUTIES & RESPONSIBILITIES

• Load, transport, and deliver DME and oxygen-related equipment to healthcare providers and patients
• Set up, test, and ensure proper operation of delivered equipment; provide basic instruction to facility staff
• Retrieve equipment from customer locations; inspect and document condition
• Follow company protocols for infection control, equipment cleaning, and PPE use
• Accurately complete delivery and pickup documentation, including proof of delivery, condition reports, and work orders
• Ensure vehicles are stocked with necessary supplies and maintained in safe operating condition
• Maintain timely communication with dispatch and branch teams regarding schedule or delivery issues
• Report damaged or missing equipment and customer feedback to Branch Operations Manager or Area Director
• Comply with DOT, FDA, and HIPAA regulations related to the transport and handling of medical devices
• Assist with warehouse duties such as staging, loading, and cleaning equipment when needed
• Demonstrate professionalism and empathy in all customer interactions

QUALIFICATIONS & KEY COMPETENCIES

• 1+ year of experience in delivery driving, logistics, or DME preferred
• Valid driver's license with a clean driving record required
• Ability to safely lift, load, and maneuver equipment up to 75 lbs
• Strong attention to detail and commitment to safety and compliance
• Comfortable with handheld devices and basic route tracking technology
• Dependable, self-motivated, and customer-focused
• High school diploma or equivalent required
• Must be able to pass a background check, DOT Physical, and a drug screen
• Willingness to work flexible shifts and participate in on-call rotation as needed

MasVida Health Care Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.