Since 2012, Giving Home Health Care has been supporting individuals impacted by health conditions related to their work in nuclear facilities for the Department of Energy. With a focus on personalized, in‑home care, we are committed to assisting those who have dedicated their careers to these vital roles. As a fast‑growing, leading provider, we proudly serve patients across Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah.
We’re looking for a compassionate individual who puts patients first and thrives in a mission‑driven, collaborative environment to join our team.
The DME Technician at Giving Home Medical Equipment is responsible for timely and efficient delivery, setup, and demonstration of home medical equipment (HME) and durable medical equipment (DME) for patients in their homes. This role includes educating patients and caregivers on proper use and maintenance of equipment, ensuring safety and compliance with all regulatory standards. The DME Technician is an "on‑call" position, requiring availability before or after regular business hours and on weekends to meet patient needs.
Responsibilities
- Deliver, set up, and assemble various types of home medical and durable medical equipment (HME/DME), including hospital beds, wheelchairs, oxygen concentrators, CPAP devices, and other related equipment, at patients' homes.
- Provide thorough education to patients and caregivers on proper use, maintenance, and safety precautions for the equipment delivered.
- Conduct equipment checks to ensure functionality and safety prior to delivery and setup.
- Clean, disinfect, and perform functional checks on all medical equipment before and after delivery.
- Perform routine maintenance and troubleshooting of equipment, both at the patient's home and upon return.
- Respond to emergency and on‑call requests for equipment delivery, repair, or replacement, including during nights, weekends, and holidays.
- Document patient interactions, including the services provided, equipment setup, patient education, and any outcomes related to care.
- Maintain accurate documentation of all deliveries, setups, patient education, and equipment maintenance per company procedures and regulatory requirements.
- Ensure compliance with company policies, manufacturer guidelines, and federal and state regulations related to HME/DME services.
- Collaborate with warehouse staff to ensure proper inventory tracking, equipment availability, and timely delivery schedules.
- Report any malfunctions, repairs, or patient concerns to management and take immediate steps to resolve issues.
- Maintain a clean and organized delivery vehicle and ensure proper handling and storage of equipment during transport.
- Assist with special projects and perform other duties as assigned.
- Position may involve exposure to hazardous chemicals, blood, or potentially infectious materials; PPE may be required.
Qualifications
- High school diploma or GED required.
- Current and valid certification as an Assistive Technology Practitioner in the State of Tennessee preferred.
- Minimum of 1–2 years of experience in a medical equipment delivery, maintenance, or similar role preferred.
- Detailed knowledge of how to set up, assemble, and troubleshoot hospital beds, wheelchairs, oxygen concentrators, CPAP supplies, and other HME/DME.
- Strong ability to interact compassionately and professionally with patients and caregivers, providing clear instructions and support.
- Ability to lift and move heavy equipment (up to 75 pounds) and work in a physically demanding environment.
- Availability to work flexible hours, including nights, weekends, and holidays, to meet patient needs.
- Effective verbal and written communication skills for documenting deliveries, educating patients, and communicating with team members.
- Ability to troubleshoot equipment issues and resolve them quickly in the field.
- Valid driver’s license and clean driving record; ability to operate and maintain a delivery vehicle.
Benefits
- Mileage reimbursement.
- Competitive benefit plans.
- Monthly cell phone reimbursement.
- 1099 employment.
- Being part of a growing company.
- Working with incredible patients and their families.
Our Delivery Technicians earn a competitive flat‑rate per delivery, ranging from $150 to $600 per job, paid out based on the type of equipment delivered and the complexity of the setup.
Equal Opportunity Employer
Giving Home is dedicated to fostering an inclusive and equitable work environment. We adhere to all applicable federal, state, and local pay transparency laws to ensure fair compensation practices.
Giving Home is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. Our employment practices are designed to provide equal opportunity at all stages of employment, including hiring, promotion, training, compensation, and termination.
Giving Home is committed to maintaining transparent compensation practices and regularly reviews our policies to ensure compliance with evolving laws and best practices. We value the contributions of our employees and strive to provide a work environment where everyone feels respected, valued, and fairly compensated.