Service Technician – Chicago

CIDAN Machinery Group; Orlando (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k with company matching contributions

Job summary

CIDAN Machinery Group is seeking a motivated Service Technician near Orlando, FL, to support operations and ensure reliable performance of customer equipment. This hands-on role requires a strong work ethic, problem-solving skills, and the ability to travel extensively.

Key responsibilities include installing and repairing systems, providing technical support, and performing maintenance. Benefits include medical, dental, vision insurance, a 401k with matching contributions, and annual professional development allowances.

Qualifications

• Previous experience in mechanical, electrical, or industrial service work preferred.
• Strong work ethic with a willingness to learn and grow.
• Ability to work independently while effectively managing tasks.

Responsibilities

• Install, troubleshoot, repair, and maintain systems related to sheet metal fabrication equipment.
• Deliver phone-based technical support to customers.
• Perform preventive and predictive maintenance.

Skills

Problem-solving and troubleshooting skills

Strong communication and customer service abilities

Intermediate to advanced computer skills

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time US

CIDAN Machinery Group is a global leader in the sheet metal machinery industry, with a strategy of being a one‑stop partner for many sheet metal fabricators. When it comes to bending, rolling, cutting, and forming metal – we have the technology, innovation, and state‑of‑the‑art equipment. With over 118 years in the sheet metal machinery industry, our team can help companies setting up shop layout, fulfilling orders, optimizing processes, and much more.

We are seeking a motivated and skilled Service Technician near the Orlando area to support our growing operations and ensure the reliable performance of customer equipment. The ideal candidate is hands‑on, energetic, and eager to grow in a dynamic environment, while delivering high‑quality service to customers and internal team members. This role plays a key part in upholding company values and maintaining strong customer relationships.

Requirements

• Must be located in or near the Orlando area and within a 1-hour drive of a major airport (MCO)
• Ability to travel 100% - Monday through Friday, year-round
• Must be able to obtain a U.S. Passport; some international travel may be required
• Comfortable working in a variety of work environments
• Ability to lift up to 50 lbs.

Responsibilities

• Uphold company core values by being Professional, Passionate, Embracing Change, Sustainable, and Building Together
• Install, troubleshoot, repair, and maintain electrical, mechanical, hydraulic, and pneumatic systems related to sheet metal fabrication equipment
• Provide effective technical assistance, including repair and warranty support for in‑field equipment
• Deliver phone‑based technical support to customers through the in‑house Help Desk
• Perform preventive and predictive maintenance to ensure optimal equipment performance
• Read and interpret diagrams, schematics, operation manuals, and manufacturer specifications for installations and repairs
• Operate hand tools, power tools, precision measuring devices, and electronic/electrical testing instruments
• Execute equipment installations and provide training to customers during the installation process
• Collaborate with team members and departments to support organizational growth
• Assist with additional service‑related projects and tasks as needed

Qualifications

• Previous experience in mechanical, electrical, or industrial service work preferred
• Strong work ethic with a willingness to learn and grow
• Ability to work independently while effectively managing tasks in a fast‑paced environment
• Excellent problem‑solving and troubleshooting skills
• Strong communication and customer service abilities
• Intermediate to advanced computer skills
• Mechanical and electrical experience preferred
• Roll forming experience preferred

Benefits

• Medical Insurance (Choice of Employee option to be company paid)
• Dental Insurance (Company paid)
• Vision Insurance (Company paid)
• Health Savings Account (Company contribution)
• Flexible Spending Account (Health Care and Dependent Care)
• Employee Life Insurance (Company paid)
• Voluntary Term Life Insurance
• Short Term Disability
• Long Term Disability (Company paid)
• Other voluntary benefits
• 401k with company matching contributions
• Annual professional development allowance