Service Technician Apprentice

Ferrellgas; Sophia (WV); On-site; USD 30,000 - 45,000; Full time

Job summary

An established industry player is seeking a motivated Service Technician Apprentice to join their team. This role offers the chance to learn essential skills in propane installation and service, all while receiving comprehensive training and support. As an apprentice, you'll work under the guidance of experienced technicians, gaining hands-on experience and the opportunity to advance into a full Service Technician position. Enjoy a range of benefits including medical, dental, and vision coverage, along with a 401(k) plan and tuition reimbursement. If you are passionate about customer service and eager to develop your skills in a supportive environment, this is the perfect opportunity for you.

Benefits

Medical, Dental & Vision

401(k) with company match

Paid Time Off (PTO)

Tuition Reimbursement

Employee Stock Ownership Plan (ESOP)

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Wellness Program

Parental Leave Benefit

Employee Referral Program

Qualifications

• Willingness to obtain a Commercial Driver’s License (Class A or B).
• Proficient in speaking, writing, and understanding English.

Responsibilities

• Assist in installations, repairs, and maintenance of propane equipment.
• Provide exceptional customer service and safety information.

Skills

Customer Service

Communication

Problem-Solving

Education

High School Diploma

Tools

Bobtail Truck

Job description

Overview

Ranked among Forbes Best Employers in America 2017, Ferrellgas knows dedicated superior service starts with supported employees.Do you love learning new skills and interacting with people? Ferrellgas is looking for a Service Technician Apprentice to join our team! You’ll train with some of the most dedicated Service Technicians in the industry, learn what it takes to install propane tanks safely, and find out how to respond to service calls in a timely and efficient manner. After completion of the program, you’ll have the opportunity to advance into a Service Technician role. While, training you’ll work towards obtaining needed licenses and endorsements, at no cost to you!*

Benefits

• Medical, Dental & Vision
• Company provided STD, LTD, Life, & AD&D
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• 401(k) with company match
• Paid Time Off (PTO)
• Employee Stock Ownership Plan (ESOP)
• Wellness Program
• Parental Leave Benefit
• Tuition Reimbursement
• Employee Referral Program
• Propane Discounts

Responsibilities

• Under direct supervision, assist in installations, repairs, and maintains propane equipment for retail customers.
• Develops knowledge and trains on how to load, secure, transport, deliver, and unload propane to and from specified destinations.
• Assists in inspecting vehicles and notifies supervisor of needed equipment, supplies, or routine maintenance.
• Under direct supervision, assists in preparing and maintaining records in accordance with regulations and company procedures. Operates truck in accordance to established safety procedures.
• Under direct supervision, during daily interaction with customers provides exceptional customer service by supplying service/safety information and answering inquires.
• Will be required to train with team members who are working on call rotation for after hours and weekend emergency deliveries or response as needed.
• Once qualified, may be required to drive a Bobtail truck base on business needs and/or “On Call” rotation
• Performs other duties as assigned.
• Under direct supervision, may work on propane appliances when needed.

Qualifications

• High school diploma or equivalent.
• Willingness to obtain Commercial driver’s license (Class A or B) with hazmat and tanker endorsement if not currently obtained
• Good driving record
• Proficient in speaking, writing, and understanding the English language.
• Commercial driver’s license (CDL) Class A or B license with hazmat and tanker endorsement preferred.

*Employees will be required to sign and abide by our reimbursement agreement