Service Technician - All Levels

Krause Family Ford; Asheville (NC); On-site; USD 35,000 - 60,000; Full time

Job summary

A leading automotive service provider in Asheville seeks technicians for various positions, including Quick Lube and Service Technicians. The company offers a supportive work environment with numerous benefits, including health insurance and career advancement opportunities. Ideal candidates will have mechanical skills, customer service experience, and a positive attitude.

Benefits

Free Health Insurance Option Available

401k Match Options Available

Paid Vacations, Holiday Pay, PTO pay

Career advancement opportunities

Flexible Work Schedule

Qualifications

• Previous experience at an automotive dealership.
• Strong understanding of the service drive.
• Ability to operate electronic diagnostic equipment.

Responsibilities

• Perform work specified on the repair order efficiently.
• Diagnose, maintain, and repair automotive systems.
• Communicate directly with the Service Advisor.

Skills

Customer Service

Mechanical Skills

Troubleshooting

Teamwork

Education

High school diploma or equivalent

Job description

The Krause Auto Group has been in business for over 30 years, and we contribute our longevity to our focus on both customer and employee satisfaction. Our employees are not just a number. We acknowledge and support every employee regardless of position and care for everyone individually. We love to help people grow, promote from within, and celebrate individual success stories! We offer great opportunities to grow with our company portfolio which consists of 13 brands (BMW, Mercedes, Ford, Lincoln, Nissan, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls Royce, Koenigsegg, Mclaren, and Lotus) across 4states (Georgia, South Carolina, North Carolina, and Florida)

What we offer:

• Free Health Insurance Option Available
• 401k Match Options Available
• HSA company match contribution
• Dental and Vision Insurance Available
• Paid Vacations, Holiday Pay, PTO pay
• Career advancement opportunities, promote from within
• Discounts onproducts and services
• Family owned and operated
• Long term job security

Are you looking for a new opportunity and chance to grow your career? We provide a great learning environment for Technicians with continuing education and hands-on training.

Available Positions:

Quick Lube Technician
Entry-Level Service Technician
Experienced Service Technician
Heavy Line Technician
Transmission Technician
Master Service Technician

Technician Specific Benefits

• Shop equipped with the newest technology
• Uniforms provided
• Discounts on products and services
• Highly productive shop
• Career advancement opportunities, promote from within
• ASE and state inspection certification reimbursement and all training expenses paid to further your career
• Continued education, manufacturer hands on and web-based training
• Clean and professional work environment
• Competitive wages

Additional Benefits We Offer

• Health, Medical and Dental
• 401K Plan
• Paid time off and vacation
• Growth opportunities
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Flexible Work Schedule

Quick Lube Technician Responsibilities

• Check and communicate oil level to teammates
• Ensure tire pressure for proper inflation
• Inspect and refill fluid levels as necessary
• Complete vehicle inspection
• Install a new oil drain plug and a new oil filter
• Clean and lubricate fittings as needed
• Providing excellent customer service keeping in mind that our customer’s perspective comes first

Service Technician Responsibilities

• Perform work specified on the repair order with efficiency and in accordance with dealership
• Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
• Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
• Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs
• Execute repairs under warranty to manufacturer specifications

Qualifications

• Previous experience at an automotive dealership
• Strong understanding of the service drive
• Years of experience vary per position
• High school diploma or equivalent
• Dexterity, requiring a steady hand, excellent hand-eye coordination
• Mechanical and troubleshooting skills
• Excellent customer service skills
• Basic computer competencies
• Positive, friendly attitude, along with a customer service mentality
• Enjoy working in a fast-paced environment
• Team player with ability to collaborate with others effectively
• Ability to learn new technology, repair and service procedures and specifications
• Able to operate electronic diagnostic equipment
• Valid driver's license and clean driving record
• Willing to submit to pre-employment drug screen and background check

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.