Service Technician/Advisor

Trek Bicycle Corporation; Portland (OR); On-site; USD 30,000 - 50,000; Part time

Benefits offered by this job

401(k) with match

Employee Stock Ownership Plan (ESOP)

Employee discounts on products

Deep partner retail discounts

Job summary

Trek Bicycle Corporation is seeking a Service Technician/Advisor in Portland, Oregon. In this role, you'll provide quality bicycle repairs and exceptional customer service, ensuring that every bike is ready and reliable. You’ll also engage with customers to evaluate issues and offer solutions, all while fostering a welcoming atmosphere.

The ideal candidate possesses excellent communication skills, a strong attention to detail, and a willingness to learn. Enjoy flexible work culture and great benefits including 401(k) matching and employee discounts.

Qualifications

• Self-motivated with a positive, team-focused mentality.
• Excellent hospitality skills with a warm, approachable manner.
• Strong communication and problem-solving abilities.
• Eagerness to learn bicycle servicing methods and technologies.

Responsibilities

• Troubleshoot repairs and service bikes on-site.
• Install accessories selected by customers.
• Build relationships with customers to ensure satisfaction.
• Support the Service Manager when needed.

Skills

Customer Service

Communication

Problem Solving

Attention to Detail

Teamwork

Job description

## Service Technician/AdvisorApplylocations: Portland, Oregontime type: Part timeposted on: Posted Todayjob requisition id: Trek115069**A bit about us**Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!**Job Description**As a Trek Service Technician/Advisor, no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. You’ll troubleshoot repairs and service all kinds of bikes on the spot and install the awesome accessories customers select for their new bike! You’ll also be the first to have your hands on brand new models before they hit the sales floor. Most importantly, you’ll build relationships with people who trust you to keep their gear running flawlessly. This role closely supports the Service Manager. When the Service Manager is not available, you are the face of the department to customers.We’re looking for a teammate with stellar customer service chops and a willingness to learn. Because you’ll constantly be speaking with customers to evaluate issues and recommend repairs, we value fantastic hospitality skills above prior shop experience. This role requires elevated skills in communication, leadership and problem solving.**What you’ll bring to the team*** Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task* Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days* Top-notch communication skills* Impressive attention to detail and a love for tinkering ‘til you figure it out* Eagerness to learn the ins and outs of servicing bicycles* A desire to continually learn proper service methods and new technologies**Trek Benefits:**• Flexible and fun company culture • 401(k) with match and Employee Stock Ownership Plans (ESOP) • Employee discounts on all product • Deep partner retail discountsWe are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.We are an E-Verify employer.For more information, please click on the following links: E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish