Service Technician 2

Big Tex Trailers; Marietta (GA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Service Technician 2 to join their team. In this role, you will provide exceptional customer service while servicing and repairing trailers, installing truck beds, and handling towing systems. You will be responsible for performing inspections, repairs, and installations, ensuring that all work meets high standards of quality. This position offers competitive hourly pay along with a generous sign-on bonus. If you are skilled in welding and have a passion for customer service, this opportunity is perfect for you.

Benefits

Sign-on/Retention Bonus

Competitive Pay

Qualifications

• High School Diploma or equivalent required.
• Proven ability to weld and valid driver's license needed.

Responsibilities

• Perform service, repair, and installation on trailers and towing systems.
• Examine and repair bearings, lights, wiring, and brake assemblies.

Skills

Welding (MIG and oxy-acetylene)

Customer Service

Mechanical Repair

Parts Selling

Education

High School Diploma or GED

Associates Degree or Trade School Diploma

Job description

Job Details

Level: Experienced

Job Location: Trailer World-430 Marietta GA - Marietta, GA

Position Type: Full Time

Salary Range: $19.00 - $30.00

Job Shift: Day

Job Category: Installation - Maint - Repair

This is a job working for Big Tex Trailer World

Competitive Hourly Pay

$3,500 Sign-on/Retention Bonus Available!

Summary

The Service Technician 2 is responsible for providing excellent customer service through servicing and repairing trailers and installing truck beds, snowplows, towing systems, and other related products.

Essential Duties and Responsibilities

• Perform service, repair, and accessory installation on new and used trailers, truck beds, trailer tow vehicles, and snowplows.
• Partner with supervisor to maintain Service Schedule.
• Examine, test, adjust, and repair bearings, lights, wiring, and brake assemblies of trailers and tow vehicles.
• Replace and repair worn and defective parts. Lay out drills, screws, rivets, and welds to repair, replace, and/or install parts/accessories on trailers, truck beds, tow vehicles, snowplows, accessories, and install wood or metal flooring.
• Perform multi-point inspections to assess customer service and parts needs.
• Confer in person and by phone with customers, write and read work orders, list parts needed, estimate costs, and plan work procedures using parts lists, manuals, diagrams, and quoting service work.
• Sell parts and service.
• Help customers hook up trailers and perform visual safety inspections (lights, safety chains, decking, etc.).
• Perform warranty service and complete required documentation.
• Complete service paperwork or computer system entries completely and timely.
• Maintain service parts log and submit to management as required.
• Assist in maintaining parts inventory, including purchasing, receiving POs, and cycle counts.
• Assemble trailers.
• Park and move trailers.

Qualifications

• High School Diploma or equivalent (GED).
• Proven ability to weld (MIG and oxy-acetylene).
• Valid Driver’s License.
• Associates Degree or Trade School Diploma preferred.
• 2-3 years applicable work experience preferred.
• Must be available to work Monday – Saturday and overtime as needed.