Service Technician

Heartland Home Services; West Chicago (IL); On-site; USD 34,440 - 75,768; Full time

Benefits offered by this job

Paid vacation

Company-subsidized health insurance

401(k) with company match

Job summary

Heartland Home Services is looking for an experienced HVAC technician in West Chicago. Responsibilities include performing preventive maintenance, troubleshooting, and repairing systems, with a strong focus on customer communication.

The ideal candidate will have completed HVAC trade school and possess at least 2 years of relevant experience. The position offers competitive pay, including commissions and bonuses.

Benefits include paid vacation, health insurance options, and a supportive work environment.

Qualifications

• Completion of HVAC trade school is mandatory.
• EPA Certification (Type I, II, or Universal) is required.
• Must have a clean driving record and valid driver’s license.

Responsibilities

• Perform preventive maintenance on HVAC systems.
• Troubleshoot and repair residential and light commercial systems.
• Communicate clearly with customers.

Skills

HVAC trade school completion

2+ years of residential/light commercial experience

Excellent troubleshooting skills

Communication skills

Customer service skills

Proficiency with iPad and iPhone

Ability to work independently

Education

HVAC trade school diploma

Tools

ServiceTitan

Job description

About Blue Frost

Blue Frost Heating & Cooling has served West Chicago and the surrounding suburbs since 1973, offering year‑round work with a modern, tech‑forward operation and a team culture focused on quality and customer service.

Schedule

Full‑time, primarily Monday–Friday, 8‑hour shifts (weather enhanced). On‑call as scheduled; overtime as needed (weather enhanced). In‑person, field‑based role with service vehicle provided.

What you’ll do

• Perform preventive maintenance on residential and light commercial systems.
• Troubleshoot and repair a wide range of equipment, including residential, light commercial, boilers, and tankless systems.
• Learn fast and adapt to unfamiliar equipment and repairs with support.
• Work safely, accurately, and leave a minimal call‑back footprint.
• Communicate clearly with customers and offer value‑add solutions when appropriate.
• Perform other related duties as assigned.

What you bring

• HVAC trade school completion and 2+ years of residential/light commercial experience.
• EPA Certification (Type I, II, or Universal).
• Clean, acceptable MVR and valid driver’s license.
• Strong work ethic; able to work independently and as part of a team.
• Excellent troubleshooting, communication, and customer service skills.
• Proficiency with iPad and iPhone; able to navigate and use apps confidently (dispatch, forms, photos, videos, invoicing).
• ServiceTitan experience a plus; sales/estimating skills helpful.
• Ability to work overtime, occasional weekends, and holidays as needed.

Physical Demands

Climb ladders; access attics/crawl spaces; lift 50+ lbs multiple times per shift. Alternate between sitting, standing, kneeling, and crawling to service equipment.

Pay and Benefits

• Base pay: $25.00–$55.00/hr DOE, plus commissions, bonuses, and overtime.
• Paid vacation, 7 paid holidays (including a floating birthday‑week holiday).
• Unlimited approved time off + 3 short‑notice sick days.
• Paid training and continuing education.
• Weekends off; on‑call only 1 weekend every six weeks.
• Company‑subsidized health insurance options; optional dental and vision.
• 401(k) with company match; life insurance.
• Company vehicle (take‑home for faster response) and uniforms provided.
• Authorized time off and supportive scheduling for family needs.
• Tool account and growing tool stipend with tenure.
• Furlough program for slow seasons.

Equal Opportunity Employer

Blue Frost is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.