Service Technician

Empire MG Inc.; Waynesboro (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

John Deere is seeking a Service Technician to perform basic diagnostics, service repairs and maintenance on agricultural and turf equipment, with guidance from supervisors as needed.

The role emphasizes knowledge of mechanical, electrical and hydraulic systems, use of Service Advisor, safety compliance, and accurate time and material reporting; a valid driver's license and ability to lift 75 lbs are required.

Qualifications

• 1+ years of experience performing service repairs.
• Ability to perform basic repairs and maintenance using tools per Technical Manual procedures.
• Proficient knowledge of mechanical, electrical and hydraulic systems in ag and turf equipment.
• Ability to use Service Advisor and basic computer functions.
• Ability to operate diagnostic vehicles and equipment.
• Proficient oral and written communication skills.
• Ability to lift 75 lbs repeatedly.
• Basic Service Technician certification preferred.
• High School Diploma or equivalent; Associate degree preferred.
• Valid driver's license required.
• Fork lift license preferred.

Responsibilities

• Performs basic diagnostics and repairs on agricultural and turf equipment and established AMS products
• Participates in Service EDUCATE Training programs required for the development of skills and knowledge
• Maintains current knowledge of John Deere and competitive products
• Maintains condition of vehicles, inventory, tools and equipment
• Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Completes all reports and forms required in conjunction with work assignments
• Accounts for all time on a time card and for all material used in performing assigned duties

Skills

Diagnostics

Repairs

Maintenance

Tools knowledge

Safety compliance

Communication

Electrical systems

Hydraulic systems

Service Advisor

Drivers license

Forklift license

Education

High School Diploma

Associates degree preferred

Basic Service Technician certification preferred

Tools

Service Advisor

Job description

Position Specifics

• Department: Service
• Reports to: Service Manager or Service Location Manager
• Supervises: None

Purpose

Performs basic diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Service Location Manager, Shop Foreman or senior technicians.

Responsibilities

• Performs basic diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products
• Participates in Service EDUCATE Training programs required for the development of skills and knowledge
• Maintains current knowledge of John Deere and competitive products
• Maintains condition of vehicles, inventory, tools and equipment
• Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Completes all reports and forms required in conjunction with work assignments
• Accounts for all time on a time card and for all material used in performing assigned duties

Experience, Education, Skills and Knowledge

• 1+ years of experience performing service repairs
• Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures
• Proficient knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment
• Ability to use Service Advisor and basic computer functions
• Ability to operate vehicles and equipment used for diagnostic purposes
• Proficient oral and written communication skills
• Ability to lift at least 75 lbs. repeatedly
• Basic Service Technician certification preferred
• High School Diploma or equivalent experience required; Associates degree preferred
• Valid drivers license is required
• Fork lift license preferred