Service Technician

Empire MG Inc.; Ridge Spring (SC); On-site; USD 30,000 - 50,000; Full time

Job summary

Empire MG Inc. in Ridge Spring, SC is seeking a Service Technician to perform diagnostics, repairs, and maintenance on agricultural and turf equipment. The role requires proficiency in mechanical, electrical, and hydraulic systems, with a focus on ensuring quality service and safety.

The ideal candidate will have at least 1 year of experience, a high school diploma, and proficiency with tools and computer functionality. A valid driver's license is required, and certifications are preferred.

Qualifications

• 1+ years of experience performing service repairs.
• Ability to perform basic repairs using Technical Manual procedures.
• Proficient knowledge of mechanical, electrical, and hydraulic systems.

Responsibilities

• Perform diagnostics and repairs on agricultural and turf equipment.
• Participate in training programs for skill development.
• Maintain condition of inventory, tools, and vehicles.

Skills

Basic repairs

Mechanical systems knowledge

Electrical systems knowledge

Hydraulic systems knowledge

Computer functions

Communication skills

Education

High School Diploma or equivalent

Associates degree

Tools

Service Advisor

Diagnostic tools

Special tools for repairs

Job description

Position Specifics

Department: Service

Reports to: Service Manager or Service Location Manager

Supervises: None

Purpose

Performs basic diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Service Location Manager, Shop Foreman or senior technicians.

Responsibilities

• Performs basic diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products
• Participates in Service EDUCATE Training programs required for the development of skills and knowledge
• Maintains current knowledge of John Deere and competitive products
• Maintains condition of vehicles, inventory, tools and equipment
• Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Completes all reports and forms required in conjunction with work assignments
• Accounts for all time on a time card and for all material used in performing assigned duties

Experience, Education, Skills and Knowledge

• 1+ years of experience performing service repairs
• Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures
• Proficient knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment
• Ability to use Service Advisor and basic computer functions
• Ability to operate vehicles and equipment used for diagnostic purposes
• Proficient oral and written communication skillsAbility to lift at least 75 lbs. repeatedly
• Basic Service Technician certification preferred
• High School Diploma or equivalent experience required; Associates degree preferred
• Valid drivers license is required
• Fork lift license preferred