Service Technician

Empire MG Inc.; Dublin (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

Empire MG Inc. in Dublin, Georgia, is seeking a Service Technician to perform diagnostics and repairs on agricultural and turf equipment. Ideal candidates should have 1+ years of experience, the ability to handle basic repairs, and should possess a high school diploma or equivalent.

Responsibilities include participating in training programs, maintaining knowledge of relevant products, and ensuring a clean work area. A valid driver's license is mandatory, and a forklift license is preferred.

Qualifications

• 1+ years of experience performing service repairs.
• Ability to perform basic repairs using Technical Manual procedures.
• Ability to lift at least 75 lbs. repeatedly.
• Valid driver's license is required.

Responsibilities

• Perform basic diagnostics and repairs on agricultural equipment.
• Participate in Service EDUCATE Training programs.
• Maintain knowledge of John Deere and competitive products.
• Maintain condition of vehicles, inventory, tools, and equipment.
• Complete all reports required in conjunction with work assignments.

Skills

Service repairs experience

Mechanical systems knowledge

Electrical systems knowledge

Hydraulic systems knowledge

Proficient oral and written communication

Education

High School Diploma or equivalent

Associates degree preferred

Basic Service Technician certification preferred

Tools

Service Advisor

Special tools and equipment

Job description

Position Specifics

• Department: Service
• Reports to: Service Manager or Service Location Manager
• Supervises: None

Purpose

Performs basic diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Service Location Manager, Shop Foreman or senior technicians.

Responsibilities

• Performs basic diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products
• Participates in Service EDUCATE Training programs required for the development of skills and knowledge
• Maintains current knowledge of John Deere and competitive products
• Maintains condition of vehicles, inventory, tools and equipment
• Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Completes all reports and forms required in conjunction with work assignments
• Accounts for all time on a time card and for all material used in performing assigned duties

Experience, Education, Skills and Knowledge

• 1+ years of experience performing service repairs
• Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures
• Proficient knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment
• Ability to use Service Advisor and basic computer functions
• Ability to operate vehicles and equipment used for diagnostic purposes
• Proficient oral and written communication skills
• Ability to lift at least 75 lbs. repeatedly
• Basic Service Technician certification preferred
• High School Diploma or equivalent experience required; Associates degree preferred
• Valid drivers license is required
• Fork lift license preferred