Service Technician

Empire MG Inc.; Hampton (SC); On-site; USD 35,000 - 50,000; Full time

Job summary

Empire MG Inc. in Hampton, South Carolina, is hiring a Service Technician to perform diagnostics and maintenance on agricultural and turf equipment. The ideal candidate will have at least 1 year of service repair experience, strong mechanical knowledge, and communication skills.

Responsibilities include diagnosing issues, maintaining a clean work environment, and completing necessary reports. High school diploma or equivalent is required; an associate's degree is preferred. Join our team and contribute to delivering top-notch service!

Qualifications

• 1+ years of experience performing service repairs.
• Ability to perform basic repairs using special tools.
• Must be able to lift at least 75 lbs. repeatedly.

Responsibilities

• Perform basic diagnostics and repairs on agricultural equipment.
• Participate in required Service EDUCATE Training programs.
• Maintain vehicles, tools, and work area in clean condition.

Skills

Mechanical repair

Electrical systems knowledge

Hydraulic systems knowledge

Basic computer functions

Communication skills

Education

High School Diploma or equivalent

Associate's degree

Tools

Service Advisor

Diagnostic tools

Job description

Position Specifics

Department: Service

Reports to: Service Manager or Service Location Manager

Supervises: None

Purpose: Performs basic diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Service Location Manager, Shop Foreman or senior technicians.

Responsibilities

• Performs basic diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products
• Participates in Service EDUCATE Training programs required for the development of skills and knowledge
• Maintains current knowledge of John Deere and competitive products
• Maintains condition of vehicles, inventory, tools and equipment
• Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Completes all reports and forms required in conjunction with work assignments
• Accounts for all time on a time card and for all material used in performing assigned duties

Experience, Education, Skills and Knowledge

• 1+ years of experience performing service repairs
• Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures
• Proficient knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment
• Ability to use Service Advisor and basic computer functions
• Ability to operate vehicles and equipment used for diagnostic purposes
• Proficient oral and written communication skills
• Ability to lift at least 75 lbs. repeatedly
• Basic Service Technician certification preferred
• High School Diploma or equivalent experience required; Associates degree preferred
• Valid drivers license is required
• Fork lift license preferred