Service Technician

Integrated Talent Strategies (ITS)

Waterville (OH)

On-site

USD 45,000 - 60,000

Full time

14 days+

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Job summary

A recruiting and staffing firm is seeking a Field Service Technician in Waterville, Ohio. This full-time position requires routine maintenance and troubleshooting of KES equipment. Ideal candidates will have a background in electrical engineering and mechanical experience, with strong communication skills and the ability to travel locally and domestically.

Qualifications

Must have two to three years of packaging maintenance experience.
PLC and Robotics experience preferred.

Responsibilities

Provide routine and special application service support to customers.
Test and troubleshoot new equipment in‑house.
Train new service technicians in‑house or in the field.

Skills

Knowledge of electrical and mechanical industrial components

Ability to troubleshoot ladder relay logic prints

Capability to troubleshoot PLC programs

Computer skills in AutoCAD

Excellent verbal and written communication skills

Education

High school diploma or GED

Associates degree in Electronic, Electrical Engineering, or Electro-mechanical Technology

Tools

AutoCAD

Windows

Microsoft Word

Excel

Job description

Job Summary

Responsible for field service, start-up, customer training, preventative maintenance audits, warranty callbacks, and installations for new and existing KES equipment. This position requires local and domestic travel.

Essential Duties And Responsibilities

Provide routine and special application service support to customers.
Update electrical prints and programs after field assignments.
Complete service/start-up and expense reports in the field and obtain customer signatures daily.
Submit all expenses, service/start-up reports, and parts usage information for billing after field assignments.
Fill out update sheets and material requisition/return forms when handling stock room parts.
Test and troubleshoot new equipment in‑house.
Engage in electrical design for retrofit projects, if capable.
Provide engineering and R&D support, if capable, including AutoCAD drawings, legend tags, and wire tags.
Contact customers for equipment follow‑up, audit program setup, and service‑related inquiries.
Train new service technicians in‑house or in the field.
Prepare technical write‑ups for machine function and troubleshooting.

Additional Requirements

Strong knowledge of electrical and mechanical industrial components and controls.
Ability to follow electrical hard wiring and troubleshoot ladder relay logic prints.
Capability to edit and troubleshoot Programmable Logic Control programs using laptop computers and software.
Understanding of electrical and mechanical robotic applications.
Proficiency in following mechanical assembly and detail drawings.
Mechanical experience with power transmission, gear reducers, bearings, pneumatics, and hydraulics.
Computer skills in AutoCAD, Windows, Microsoft Word, and Excel.
Excellent verbal and written communication skills.
Willingness to work at heights up to 20 feet and under machinery.
Capability for heavy lifting.
Willingness to use various modes of transportation and meet insurance requirements for company vehicles.
Provision of basic hand tools.

Qualification Requirements

To perform this job successfully, an individual must satisfactorily perform each duty. The following represent the required knowledge, skill, and/or ability. Reasonable accommodations may be made for individuals with disabilities.

Education and Experience

High school diploma or GED.
Associates degree in Electronic, Electrical Engineering, or Electro‑mechanical Technology preferred.
Two to three years of packaging maintenance experience.
PLC and Robotics experience preferred.

About Integrated Talent Strategies (ITS)

ITS is an international recruiting and staffing firm specializing in Engineering, Technical and Professional positions. Founded in 1984 as a subsidiary of an engineering firm, ITS continues to remain a strategic partner for the job seeker. Our clients include some of the largest and most respected architectural, engineering, and manufacturing companies in business today. Our ability to offer a wide range of services, and the flexibility to adjust to the changing needs of our clients, has allowed us to maintain a solid reputation for 40+ years.

Seniority Level