Service Technician

Woda Cooper; Traverse City (MI); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Short Term Disability

Life Insurance

401k with Company Match

ESOP

Cell Phone Discount

Paid Time Off

Holidays

Fitness Reimbursement

Professional Development Reimbursement

Job summary

Brookside Commons in Traverse City, MI is seeking a Service Technician to maintain and repair apartment homes and common areas, including snow removal when needed. The role focuses on delivering responsive, customer-centered service to residents.

You should have plumbing and electrical knowledge, be able to read manuals, use hand and power tools, have a valid driver’s license, and read/speak English. OSHA10 training and prior maintenance experience are valued.

Qualifications

• Must be at least 18 years old with a high school diploma or GED.
• Read and speak English and follow oral and written directions.
• Previous maintenance experience preferred.

Responsibilities

• Maintain positive interactions with residents and the public to enhance the community image and resident retention.
• Perform general and emergency maintenance of apartments and common areas, including snow removal after hours and on weekends.
• Create a customer-centered service culture with prospects, residents, and colleagues.
• Maintain confidentiality of resident information.
• Keep the community appearance attractive and curb appeal strong.
• Clean and maintain the property daily, including sanitizing, dusting, sweeping, mopping, and waste disposal.
• Handle apartment turnover: trash out, cleaning, painting, carpet shampooing, and repairs as needed.
• Utilize required company databases and software programs.
• Identify maintenance problems and take appropriate corrective actions; address hazards.
• Be available on-call for emergencies after hours, weekends, or holidays as assigned.
• ADhere to uniform policy and safety guidelines; wear PPE as required.
• Assist with third-party inspections and OSHA10 training participation.
• Perform other related duties as assigned.

Skills

General plumbing

Electrical

Hand tools

Power tools

Time management

Problem solving

Education

High school diploma or GED

Tools

OSHA10 training

Job description

Service TechnicianBrookside Commons - Traverse City, MIWHO WE ARE:Woda Cooper Companies, Inc. is a rapidly growing development, construction, and property management organization dedicated to the creation of quality affordable housing to benefit those who need it most. We are an employee-owned, passion-driven group that changes each community of which we are a part. We manage over 16,000 housing units in 19 states, proudly serving seniors, veterans, and other economically challenged groups. We seek ambitious, talented individuals who want to grow with a rapidly expanding company whose success is not only measured in dollars and cents, but in lives changed. With a development portfolio of $1.5 billion, Woda Cooper consistently ranks among the top affordable housing developers and owners in the country by Affordable Housing Finance.WHERE YOU’LL WORK:a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;}Brookside Commons offers affordable apartment living in a desirable Traverse City location, featuring spacious one, two, and three-bedroom homes designed for comfort and convenience. This welcoming community provides residents with thoughtful amenities, including a fitness center, nearby walking trails and parks, and easy access to public transportation. With a focus on quality living and resident satisfaction, Brookside Commons combines a neighborhood feel with convenient access to everything Traverse City has to offer. Team members enjoy the opportunity to make a positive impact in a community that residents are proud to call home.DUTIES & RESPONSIBILITIES:Maintain positive interactions with residents and the public to enhance the community image and ensure superior resident retention.Perform general and emergency maintenance of apartments and common areas including snow removal during snow events that may occur after hours and on weekends.Create and maintain a customer-centered service culture by demonstrating proactive hospitality with prospects, residents, family members and fellow community associates.Maintain confidentiality at all times related to prospect or resident information.Maintain an attractive community appearance and overall positive curb appeal.Responsible for daily cleaning and maintenance of the property, including sanitizing, dusting, sweeping, mopping, and handling waste disposal.Perform turnover of apartments, including trash out, cleaning, painting, carpet shampooing and other repairs as necessary or directed.Effectively utilize required company databases and software programs.Identify actual and potential maintenance problems, including potential liability and workplace hazards, and take appropriate actions to handle the problems.Document daily/weekly/monthly visual inspection of property for defects, condition of roofs, gutters, downspouts, walkways, safety concerns, parking lot and apartments.Must be available and on-call for emergencies after hours, weekends, holidays or as assigned.Maintain professional appearance with designated maintenance uniform required by company policy.Dependable and able to report to work according to schedule and on time.Utilize personal protective equipment to ensure a safe work environment as required by company policy.Assist with any third-party inspections as needed.Participate and complete OSHA10 Training.Perform other related duties as assigned.REQUIRED SKILLS & ABILITIES:Thorough knowledge of general plumbing, and electrical.Ability to read repair manuals.Ability to use hand tools and power tools.Ability to follow instructions.Excellent time management skills.Strong analytical and problem-solving skills.EDUCATION AND EXPERIENCE:Must be at least 18 years old with a high school diploma or GED.Must be able to read and speak English and follow oral and written directions.Previous experience in maintenance preferred.PHYSICAL REQUIREMENTS:Must possess a valid driver’s license and auto insurance.Prolonged periods of standing and walking.Must be physically able to climb ladders, bend, and crawl into awkward spaces.Must be able to lift 50 pounds at a time.Must be able to traverse a variety of properties with stairs and in a variety of weather conditions.BENEFITS:We offer competitive wages and annual bonus opportunities. Benefits include:Medical, Dental and VisionShort Term Disability and Life Insurance401k with Company Match100% Employee-Owned Company with the Employee Stock Ownership Plan (ESOP)Cell Phone Discount12 Days Paid Time Off8 Paid Holidays & 2 Floating Holidays!Fitness ReimbursementProfessional Development ReimbursementEmployment is contingent on education verification, references, background check, and drug screening.#SR2SP