Service Technician

TEKsystems; Tampa (FL); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Medical

Dental & Vision

Critical Illness

Accident, Hospital 401(k) Retirement

Pre-tax and Roth

Life Insurance

Short and long-term disability

HSA

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick)

Job summary

Allied Universal Technology Services (AUTS) is seeking a Service Technician in Tampa, FL to service, maintain, repair, and troubleshoot access control and IP video systems at commercial sites.

The role requires a High School degree, 5+ years of field experience, and the ability to lift up to 50 lbs; state licensing is preferred. You will travel with a company vehicle, read electrical schematics, and provide on-site and remote diagnostic support.

Qualifications

• High School Degree, Vocational School or equivalent required.
• 5+ years of field experience.
• Licensing in state or ability to obtain it is preferred.
• Understanding of Windows OS and IT network topology.
• Must align with Allied Universal Technology Services (AUTS) core values.
• Able to meet deadlines in a fast-paced environment with minimal direction.
• Strong communication for interactions with customers.

Responsibilities

• Service, maintenance, repairs, and troubleshooting on access control and IP video systems.
• Travel to commercial client sites with a company vehicle to perform service.
• Troubleshoot installations and apply effective resolutions per standards.
• Document issues and maintain records for service tracking.
• Read electrical schematics and CAD drawings for low voltage work.
• Provide on-site and remote diagnostic support and assist customers.

Skills

access control

Cctv

Troubleshooting

Install

Service

Security

Alarms

Cabling

Alarm systems

lenel

avigilon

axis

amag

Education

High School Degree, Vocational School or equivalent

Tools

Software House

Lenel

AMAG

S2

Brivo

Milestone

Exacq

Axis

Bosch

Commend

DMP

Open Options

Notifier

Fluidmesh

ONSSI

Job description

Description

The Service Technician will be responsible for service, maintenance, repairs, and troubleshooting/diagnostics on access control equipment and IP based video systems including but not limited to: electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems and intercom systems

As a Service Technician, this person is expected to be a highly proactive and skilled individual, and at all times maintain performance consistent with core values

Travel to Commercial client sites to service, repair, troubleshot and detect access control equipment and IP based video security systems

Troubleshoot system installations in a such a manner as to identify issues and to apply the most effective and efficient resolution consistent with company installation standards; identify and repair physical security systems as required to ensure operability and compliance with any applicable building code

Apply all necessary documentation for tracking of service related issues

Demonstrate knowledge and skill in the safe use of hand and power tools, analog/digital test equipment and CCTV testing devices

Demonstrate proficiency in reading and understanding electrical schematics, CAD drawings and related documents for their use in low voltage applications

Establish and maintain effective working relationships with both internal and external customers

Provide phone and on-line remote diagnostic support

Drive to commercial client sites, with a company issued vehicle, to perform service

Perform other duties as assigned by Operations Management

Skills

• access control
• Cctv
• Troubleshooting
• Install
• Service
• Security
• Alarms
• Cabling
• Alarm systems
• lenel
• avigilon
• axis
• amag

Top Skills Details

• access control
• Cctv
• Troubleshooting

Additional Skills & Qualifications

High School Degree, Vocational School or equivalent required

5+ years of field experience

Experience with any or all of the following preferred: Software House, Lenel, AMAG, S2, Brivo, Milestone, Exacq, Axis, Bosch, Commend, DMP, Open Options, Notifier, Fluidmesh or ONSSI

Possession of state specific licensing (i.e. Class D or Alarm Installer etc.) or ability to hold license once hired

Understanding of Windows operating systems and overall IT network topology

Highly proactive and skilled individual, and at all times maintain performance consistent with Allied Universal Technology Services (AUTS) core values

Ability to meet deadlines and work in a fast based environment with minimum direction

Good communication skills for effective interaction with internal & external customers

Available for scheduled on-call duties to respond to emergency service calls

Strong troubleshooting skills, mechanical and electronics aptitude

Capable of lifting up to 50lbs and work on ladder heights of up to 16

Be able to work independently or as a member of a team

Good verbal and written communication skills

Job Type & Location

This is a Contract to Hire position based out of Tampa, FL.

Pay and Benefits

The pay range for this position is $30.00 - $40.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical
• dental & vision
• Critical Illness
• Accident, and Hospital 401(k) Retirement Plan
• Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Oct 24, 2026.

Workplace Type

This is a fully onsite position in Tampa,FL.

Equal Opportunity Employer Statement

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.