Service Technician

Cook & Boardman, LLC; Summerville (SC); On-site; USD 42,000 - 58,000; Full time

Job summary

Cook & Boardman, LLC seeks a Service Technician to install, service, and maintain low-voltage cabling, fiber, APs, cameras, and access control gear at client sites.

The role emphasizes teamwork, safety, and a willingness to learn, with required driving eligibility and background screening. On-site work in Summerville, SC is expected.

Qualifications

• Minimum 1 year of experience in physical security, IT or electronics.
• Experience configuring access control and surveillance systems.
• High school diploma or equivalent.
• Valid driver’s license and ability to operate company vehicles.
• Be at least 21 years old and pass background and drug screens.

Responsibilities

• Install, service and maintain access control devices and electrified door hardware.
• Install, service and maintain cameras.
• Install, service and maintain cable pathways for security and network systems.
• Maintain company-owned equipment.
• Work in a team environment with service team members.
• Observe all safety rules and best practices.
• Demonstrate willingness to learn and work within a team.

Skills

Communication skills

Team player

Willing to learn

Flexible schedule

Education

High school diploma

Tools

Measuring tape

Level

Installation tools

Job description

The Service Technician will be responsible for the repair and maintenance of component cable, category cable, fiber, wireless access points, cameras, access control devices, and other low voltage cabling and devices with or without direct onsite supervision.

Essential Functions

• Install, Service and Maintain of various access control devices and electrified door hardware
• Install, Service and Maintain various cameras
• Install, Service and Maintain cable pathway systems to support security and network systems
• Maintain company-owned equipment
• Work in a team environment with other service team members
• Observe all safety rules and best practices
• Perform other duties, as required
• Shall demonstrate a willingness to learn and work well within a team environment

Minimum Qualifications

• Minimum have 1 year of experience in the physical security, IT or electronics field
• Experience in configuring access control and surveillance systems
• High school diploma or equivalent
• Hold a valid driver’s license
• Be at least 21 years old to operate company vehicles
• Successfully pass a background check and drug screen

Knowledge, Skills and Abilities

• Ability to read and use a measuring tape, level and other required tools for installation required
• Excellent interpersonal skills, including external and internal communication (written and verbal)skills
• Demonstrate a desire to learn the industry that C&B serves
• Willing and able to work a flexible schedule when required to meet our customer’s needs (nights, weekends, over-night, etc.)
• Comfortable with heights, such as working a ladder and/or aerial man-lift
• Present oneself in a professional and neat manner
• Solid organization, attention to detail and multi-tasking skills
• Excellent written and verbal skill required with the ability to communicate and understand detailed instructions

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this role, the employee is required to stand, kneel, crouch, stoop, use hands to handle or feel objects, and reach with hands and arms for more than two-thirds of the working day. Walking and talking or hearing are required for approximately one-third of the working day. This role requires frequent lifting of items weighing 25–50 pounds and occasional lifting of items exceeding 50 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

Work Environment

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. This position regularly operates in construction sites, warehouses, and shop environments. Conditions include proximity to forklifts and other heavy machinery and the use of various tools and hardware. Employees are subject to frequent heavy lifting and may be required to travel to project sites. Employees may be exposed to variable weather conditions, including extreme heat and cold. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this job description are representative of the knowledge, skills, and/or abilities required to fulfill the essential functions of the role. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws.