Service Technician

Cook & Boardman, LLC; Cincinnati (OH); Hybrid; USD 42,000 - 65,000; Full time

Job summary

Cook & Boardman, LLC is seeking a Service Technician to repair and maintain component cable, category cable, fiber, wireless access points, cameras, access control devices, and other low voltage cabling and devices. The role involves installing, servicing, and maintaining a range of security and network systems on client sites.

The position requires 1 year of relevant experience, a valid driver's license, and the ability to pass background checks.

Qualifications

• 1 year of experience in the physical security, IT or electronics field.
• Experience configuring access control and surveillance systems.
• High school diploma or equivalent.
• Hold a valid driver’s license.
• Be at least 21 years old to operate company vehicles.
• Successfully pass a background check and drug screen.

Responsibilities

• Install, service and maintain access control devices and electrified door hardware.
• Install, service and maintain various cameras.
• Install, service and maintain cable pathway systems to support security and network systems.
• Maintain company-owned equipment.
• Work in a team environment with other service team members.
• Observe all safety rules and best practices.
• Perform other duties, as required.
• Shall demonstrate a willingness to learn and work well within a team environment.

Skills

Measuring tools

Interpersonal skills

Learning mindset

Flexibility

Height safety

Professional appearance

Written & verbal communication

Education

High school diploma or equivalent

Job description

The Service Technician will be responsible for the repair and maintenance of component cable, category cable, fiber, wireless access points, cameras, access control devices, and other low voltage cabling and devices with or without direct onsite supervision.

Essential Functions

• Install, Service and Maintain of various access control devices and electrified door hardware
• Install, Service and Maintain various cameras
• Install, Service and Maintain cable pathway systems to support security and network systems
• Maintain company-owned equipment
• Work in a team environment with other service team members
• Observe all safety rules and best practices
• Perform other duties, as required
• Shall demonstrate a willingness to learn and work well within a team environment

Minimum Qualifications

• Minimum have 1 year of experience in the physical security, IT or electronics field
• Experience in configuring access control and surveillance systems
• High school diploma or equivalent
• Hold a valid driver’s license
• Be at least 21 years old to operate company vehicles
• Successfully pass a background check and drug screen

Knowledge, Skills and Abilities

• Ability to read and use a measuring tape, level and other required tools for installation required
• Excellent interpersonal skills, including external and internal communication (written and verbal)skills
• Demonstrate a desire to learn the industry that C&B serves
• Willing and able to work a flexible schedule when required to meet our customer’s needs (nights, weekends, over-night, etc.)
• Comfortable with heights, such as working a ladder and/or aerial man-lift
• Present oneself in a professional and neat manner
• Solid organization, attention to detail and multi-tasking skills
• Excellent written and verbal skill required with the ability to communicate and understand detailed instructions

Physical Demands

Spends more than 2/3 of time standing, kneeling/crouching/stooping, using hands and reaching. Spends approximately 1/3 of time walking and talking/hearing. Frequent lifting required of items 25-50 pounds.

Work Environment

May require driving to project sites. May be exposed to variable weather conditions. Other conditions may include proximity to forklifts or other heavy machinery and using various tools and hardware. Worker is subject to frequent heavy lifting.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.