Service Technician

Drake-Scruggs Equipment Inc.; Springfield (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

Drake-Scruggs Equipment Inc. in Springfield, IL is hiring a Service Technician for a full-time, on-site role. You will perform maintenance and repair on a variety of equipment and provide skilled field service to customers, ensuring operations remain safe and reliable.

The position emphasizes teamwork, adherence to safety protocols, and strong customer service as you diagnose issues, communicate with clients, and support continued uptime for critical equipment.

Qualifications

• Proficiency in Maintenance and Repair of mechanical and technical equipment
• Strong Troubleshooting skills to diagnose and resolve equipment issues
• Experience in Field Service tasks, including on-site repair and support
• Excellent Customer Service abilities to communicate effectively with clients and address their needs
• Knowledge and experience in preventative Maintenance practices to ensure equipment reliability
• Physical ability to handle tools and machinery safely and effectively
• Valid driver’s license and ability to travel locally for on-site service
• Technical training or certifications in relevant fields are a plus

Responsibilities

• Perform maintenance and repair on equipment.
• Troubleshoot mechanical and technical issues.
• Provide exceptional customer service during field service tasks.
• Ensure equipment operates efficiently and reliably.
• Collaborate with team and follow safety protocols.

Skills

Maintenance & repair

Troubleshooting

Field service

Customer service

Preventive maintenance

Physical ability

Driver's license

Job description

Drake-Scruggs Equipment Inc. specializes in building and servicing high-quality custom work trucks for various industries, including utilities, telecom, sign, and heavy equipment servicing. Our offerings include aerial devices, digger derricks, truck bodies, and equipment such as service, dump, flatbed, and crane bodies. Partnering with leading manufacturers like Knapheide, Time Manufacturing/Versalift, and Auto Crane, we deliver tailored solutions to meet industry-specific needs. In addition to truck assembly, we provide full-service and road service support, parts, and mobility services from our Springfield, IL location.

Company Description

Drake-Scruggs Equipment Inc. specializes in building and servicing high-quality custom work trucks for various industries, including utilities, telecom, sign, and heavy equipment servicing. Our offerings include aerial devices, digger derricks, truck bodies, and equipment such as service, dump, flatbed, and crane bodies. Partnering with leading manufacturers like Knapheide, Time Manufacturing/Versalift, and Auto Crane, we deliver tailored solutions to meet industry-specific needs. In addition to truck assembly, we provide full-service and road service support, parts, and mobility services from our Springfield, IL location.

Role Description

This is a full-time, on-site position located in Springfield, IL, for a Service Technician. Responsibilities include performing maintenance and repair on various types of equipment, troubleshooting mechanical and technical issues, providing exceptional customer service during field service tasks, and ensuring equipment operates efficiently and reliably. Collaboration with team members and adherence to safety protocols are key aspects of the role.

Qualifications

• Proficiency in Maintenance and Repair of mechanical and technical equipment
• Strong Troubleshooting skills to diagnose and resolve equipment issues
• Experience in Field Service tasks, including on-site repair and support
• Excellent Customer Service abilities to communicate effectively with clients and address their needs
• Knowledge and experience in preventative Maintenance practices to ensure equipment reliability
• Physical ability to handle tools and machinery safely and effectively
• Valid driver’s license and ability to travel locally for on-site service
• Technical training or certifications in relevant fields are a plus