Service Technician

North American Truck & Trailer, Inc.; Sioux Falls (SD); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k) plan with company match

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Vacation

Tuition Reimbursement

Employee Referral Bonus

Job summary

Black Hills Truck & Trailer is seeking a Diesel Mechanic for the day shift. The role involves troubleshooting and diagnosing issues in truck and trailer equipment, performing repairs and maintenance, and interacting with customers to update them on repair status.

As a member of our team, you’ll enjoy extensive benefits including medical, dental, vision insurance and a 401(k) plan. Join a company that values each member's contributions in a supportive, family-like atmosphere.

Qualifications

• Must have own tools, advance training preferred but not necessary.
• Must be able to lift up to 100lbs occasionally.

Responsibilities

• Troubleshoot and diagnose issues on equipment.
• Perform repairs, replacements, and maintenance tasks.
• Communicate with customers about issues and repairs.
• Maintain accurate records of repairs and maintenance.
• Perform scheduled preventive maintenance tasks.
• Provide training and support to customers.
• Adhere to safety guidelines and protocols.

Skills

Troubleshooting

Repair and Maintenance

Customer Service

Documentation

Preventive Maintenance

Safety Protocols

Job description

Black Hills Truck & Trailer is looking for a Diesel Mechanic, position's open forDayShift. Day Shift (7:30 a.m. - 4:30 p.m.)

Black Hills Truck & Trailer a subsidiary of North American Truck & Trailer, where wepride ourselves on our energetic atmosphere. By joining our team, you can experience a rewarding career with a leader in the truck industry. We arealways looking for great candidates to join our team.

Must have own tools, advance training preferred but not necessary.

Key responsibilities of a service technician include:

1. Troubleshooting and Diagnosing Issues: Service technicians are skilled at identifying problems and malfunctions in equipment or systems. They use diagnostic tools, technical knowledge, and problem-solving skills to pinpoint the root causes of issues.

2. Repair and Maintenance: Service technicians perform repairs, replacements, and maintenance tasks to restore equipment to working condition. This can involve replacing faulty components, performing software updates, adjusting settings, and ensuring proper calibration.

3. Customer Interaction: Service technicians often communicate directly with customers to understand the issues they are experiencing and to provide updates on the status of repairs. Effective communication and customer service skills are essential in this role.

4. Documentation: Accurate record-keeping is important for tracking repairs, maintenance schedules, parts used, and other important information related to the equipment they service.

5. Preventive Maintenance: Service technicians may also be responsible for scheduled preventive maintenance tasks. These tasks help prevent potential issues and extend the lifespan of the equipment.

6. Training and Support: In some cases, service technicians provide training and support to customers on how to use and maintain the equipment properly to avoid future problems.

7. Adhering to Safety Guidelines: Service technicians follow safety protocols and guidelines to ensure their own safety and the safety of others while working on potentially hazardous equipment.

8. * Must be able to lift up to 100lbs occasionally

9. * Participate in all available training programs

Service technicians can specialize in various industries and fields, such as:

• Automotive: Automotive service technicians work on cars, trucks, and other vehicles, diagnosing issues and performing repairs.

• Information Technology: IT service technicians provide technical support for computer systems, networks, and software.

• Medical Equipment: Medical service technicians maintain and repair medical equipment used in healthcare settings.

• Industrial Equipment: Service technicians in industries like manufacturing and construction work on machinery and equipment used in production processes.

• HVAC (Heating, Ventilation, and Air Conditioning): HVAC technicians service and repair heating and cooling systems in residential, commercial, and industrial settings.

• Telecommunications: Telecommunications service technicians work on communication equipment such as cell towers, network infrastructure, and related systems.

Benefits available the 1st of the month following date of hire.

• 401(k) retirement plan with company match
• Medical, Dental, and Vision Insurance
• Life Insurance
• Short- and Long-Term Disability Insurance
• Paid Vacation, Sick, and Holidays
• OEM Training Incentive for Parts & Service personnel
• Tool Reimbursement for service employees
• Tuition Reimbursement for service employees
• Discount on Parts/Labor and Vehicle Purchases
• Employee Referral Bonus
• Professional work environment

Come experience the difference!

In joining the North American Truck and Trailer family, you're not just securing a job – you're becoming a vital part of a dynamic team that values camaraderie, respect, and mutual support. We pride ourselves on fostering a family-like work atmosphere where every member's contributions are acknowledged and celebrated. As an integral driver or member of our team, you'll experience a range of benefits that extend beyond the professional realm. From comprehensive healthcare coverage to competitive compensation packages and opportunities for career growth, we're committed to ensuring your well-being and success. At North American Truck and Trailer, you're not just an employee; you're part of our extended family, dedicated to achieving excellence together. Join us today and be a part of a community that values your skills, respects your aspirations, and embraces you as one of our own. Your journey towards a fulfilling career and a supportive work environment begins with us. Welcome to the family!