Service Technician

MarineMax; Sausalito (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading marine services provider in Sausalito is seeking a Marine/Service Technician responsible for the repair and overhaul of boats and machinery. The technician will examine and diagnose issues with marine engines and perform mechanical repairs. A strong focus on customer satisfaction and meeting repair timeframe standards is essential. Candidates should possess excellent skills in diagnostics, mechanical repairs, and communication with clients.

Qualifications

• Experience in diagnosing and repairing various marine engines.
• Ability to perform mechanical repairs and maintenance.
• Strong communication skills for advising customers.

Responsibilities

• Examine boats to assess damage or malfunction.
• Perform diagnostics and repair on marine engines.
• Complete repair work within established timeframes.

Skills

Diagnostics and repair of marine engines

Mechanical repair skills

Customer service

Tools

Hydraulic jack

Marine repair tools

Job description

OVERVIEW

The Marine/Service Technician is responsible for the repair and overhaul of boats, machinery and trailers.

KEY TASKS

• Examine boat and discuss the nature and extent of damage or malfunction with the service advisor or customer.
• Perform diagnostics and repair of all types of marine engines and transmissions/drives/generators.
• Perform mechanical repair work such as:
  • Remove engine, transom or outdrive
  • Disassemble unit and inspect parts for wear
  • Overhaul or replace carburetors, blowers, generators, distributors, starters, pumps, electrical and fuel systems
  • Rebuild parts such as engine cylinder blocks
  • Rewire ignition system, lights and instrument panel
  • Replace and adjust taillights
  • Install and repair accessories such as radios, heaters, mirrors, and windshield wipers
• Operate a hydraulic jack or hoist as needed.
• Advise customers and/or insurance adjusters as to necessary repairs.
• Complete repair work utilizing service scheduler and SSO’s within the established timeframe.
• Ensure all warranty work is completed according to manufacturer’s and MarineMax guidelines.
• Safely operate MarineMax and customer vessels during diagnostic water testing operations.
• Maintain MarineMax tools in good condition and according to guidelines.
• Other duties as assigned.

KEY RESULT AREAS

• Internal/external customer satisfaction/FANS
• Timely and accurate completion of work
• Maintain 100% productivity.
• Maintain minimum number of comebacks