Service Technician

MarineMax; Naples (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

MarineMax in Naples, Florida, is seeking a Marine/Service Technician to handle the repair and overhaul of boats, engines, and trailers. Responsibilities include performing diagnostics, maintaining tools, and ensuring customer satisfaction through effective communication.

The ideal candidate will have mechanical expertise and experience working with marine machinery. Ability to safely operate vessels during water testing is essential. Join MarineMax to work in a dynamic environment enhancing customer service and technical skills.

Qualifications

• Experience in repairing and overhauling boats and marine machinery.
• Ability to discuss repairs succinctly with customers or service advisors.
• Strong attention to detail for diagnostics and warranty work.

Responsibilities

• Repair and overhaul of boats, machinery, and trailers.
• Perform diagnostics and repairs on marine engines and transmissions.
• Advise customers about necessary repairs.

Skills

Diagnostics and repair of marine engines

Mechanical repair expertise

Excellent customer service skills

Ability to operate hydraulic jack or hoist

Tools

MarineMax tools

Job description

OVERVIEW: The Marine/Service Technician is responsible for the repair and overhaul of boats, machinery and trailers.

KEY TASKS:

• Examine boat and discuss the nature and extent of damage or malfunction with the service advisor or customer.
• Perform diagnostics and repair of all types of marine engines and transmissions/drives/generators.
• Perform mechanical repair work such as:
  • Remove engine, transom or outdrive
  • Disassemble unit and inspect parts for wear
  • Overhaul or replace carburetors, blowers, generators, distributors, starters, pumps, electrical and fuel systems
  • Rebuild parts such as engine cylinder blocks
  • Rewire ignition system, lights and instrument panel
  • Replace and adjust taillights
  • Install and repair accessories such as radios, heaters, mirrors, and windshield wipers
• Operate a hydraulic jack or hoist as needed.
• Advise customers and/or insurance adjusters as to necessary repairs.
• Complete repair work utilizing service scheduler and SSO’s within the established timeframe.
• Ensure all warranty work is completed according to manufacturer’s and MarineMax guidelines.
• Safely operate MarineMax and customer vessels during diagnostic water testing operations.
• Maintain MarineMax tools in good condition and according to guidelines.
• Other duties as assigned.

KEY RESULT AREAS:

• Internal/external customer satisfaction/FANS
• Timely and accurate completion of work
• Maintain 100% productivity
• MarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.