Service Technician

MarineMax; Sarasota (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

MarineMax in Sarasota, Florida is seeking a Marine/Service Technician responsible for diagnosing and repairing boat engines and related equipment. You will work closely with customers to ensure their boats are in excellent condition, advising on necessary repairs and maintaining service tools to high standards.

This role requires a thorough understanding of marine engineering and excellent communication skills to achieve high customer satisfaction.

Qualifications

• Experience in repairing marine engines and associated machinery.
• Ability to communicate repair needs to customers.
• Familiarity with warranty guidelines and service protocols.

Responsibilities

• Examine boats and discuss repairs with customers.
• Perform diagnostics and repairs on marine engines.
• Ensure timely completion of service tasks.

Skills

Marine engine diagnostics

Mechanical repair

Customer service

Tools

Hydraulic jack

Diagnostic tools

Job description

OVERVIEW: The Marine/Service Technician is responsible for the repair and overhaul of boats, machinery and trailers.

KEY TASKS:

• Examine boat and discuss the nature and extent of damage or malfunction with the service advisor or customer.
• Perform diagnostics and repair of all types of marine engines and transmissions/drives/generators.
• Perform mechanical repair work such as:
  • Remove engine, transom or outdrive
  • Disassemble unit and inspect parts for wear
  • Overhaul or replace carburetors, blowers, generators, distributors, starters, pumps, electrical and fuel systems
  • Rebuild parts such as engine cylinder blocks
  • Rewire ignition system, lights and instrument panel
  • Replace and adjust taillights
  • Install and repair accessories such as radios, heaters, mirrors, and windshield wipers
• Operate a hydraulic jack or hoist as needed.
• Advise customers and/or insurance adjusters as to necessary repairs.
• Complete repair work utilizing service scheduler and SSO’s within the established timeframe.
• Ensure all warranty work is completed according to manufacturer’s and MarineMax guidelines.
• Safely operate MarineMax and customer vessels during diagnostic water testing operations.
• Maintain MarineMax tools in good condition and according to guidelines.
• Other duties as assigned.

KEY RESULT AREAS:

• Internal/external customer satisfaction/FANS
• Timely and accurate completion of work
• Maintain 100% productivity
• MarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.