Service Technician

MarineMax; Pensacola (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

MarineMax in Pensacola, Florida, is seeking a Marine/Service Technician responsible for repairing and overhauling boats, engines, and trailers. The role requires examining boats, diagnosing issues, and performing mechanical repairs according to MarineMax standards.

Key tasks include working with marine engines, maintaining tools, and ensuring customer satisfaction throughout the service process. Applicants should be detail-oriented and have mechanical skills relevant to the marine industry.

Qualifications

• Experience with marine engines and transmission repairs.
• Mechanical aptitude and problem-solving skills.
• Ability to operate hydraulic jacks and hoists.

Responsibilities

• Examine boats for damage and discuss repairs with customers.
• Perform diagnostics and repairs on marine engines.
• Ensure all work meets MarineMax guidelines.

Job description

OVERVIEW

The Marine/Service Technician is responsible for the repair and overhaul of boats, machinery and trailers.

KEY TASKS

• Examine boat and discuss the nature and extent of damage or malfunction with the service advisor or customer.
• Perform diagnostics and repair of all types of marine engines and transmissions/drives/generators.
• Perform mechanical repair work such as:
  • Remove engine, transom or outdrive
  • Disassemble unit and inspect parts for wear
  • Overhaul or replace carburetors, blowers, generators, distributors, starters, pumps, electrical and fuel systems
  • Rebuild parts such as engine cylinder blocks
  • Rewire ignition system, lights and instrument panel
  • Replace and adjust taillights
  • Install and repair accessories such as radios, heaters, mirrors, and windshield wipers
• Operate a hydraulic jack or hoist as needed.
• Advise customers and/or insurance adjusters as to necessary repairs.
• Complete repair work utilizing service scheduler and SSO’s within the established timeframe.
• Ensure all warranty work is completed according to manufacturer’s and MarineMax guidelines.
• Safely operate MarineMax and customer vessels during diagnostic water testing operations.
• Maintain MarineMax tools in good condition and according to guidelines.
• Other duties as assigned

KEY RESULT AREAS

• Internal/external customer satisfaction/FANS
• Timely and accurate completion of work
• Maintain 100% productivity.
• Maintain minimum number of comebacks