SERVICE TECHNICIAN

Cascade Residential Servi; San Antonio (TX); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

401(k) matching

Company truck

Employee assistance program

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

Elmer's Home Services in San Antonio, TX is seeking a customer-centric HVAC Service Technician to diagnose and repair air conditioning systems, perform maintenance, and uphold safety standards on residential and commercial equipment.

You will travel daily to customer sites, provide exceptional service, upsell maintenance contracts, and contribute to a growing team that values integrity, training, and customer satisfaction.

Qualifications

• High School Diploma/GED or equivalent experience.
• Valid Driver’s License.
• 3-5 years air conditioning experience or equivalent.
• Proven ability to complete a service diagnosis and minor repairs.
• Knowledge of safety and environmental regulations.

Responsibilities

• Diagnose HVAC issues and perform maintenance and repairs.
• Troubleshoot electrical systems in AC units.
• Provide excellent customer service and explain solutions to customers.
• Generate sales on every call by promoting maintenance contracts.
• Inspect HVAC systems for efficiency and safety.

Skills

Air conditioning experience

Troubleshooting

Customer service

Sales on calls

Valid driver’s license

One-year HVAC experience

Tools

Specialized HVAC tools

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

SERVICE TECHNICIAN

Administration San Antonio, TX, US

2 days ago Requisition ID: 1113

Job Title: HVAC Service Technician
Company: Elmer's Home Services
Location: 11711 N Interstate 35 Ste 110, San Antonio, TX 78233
Job Type: Full-Time

Elmer's Home Services has earned its reputation as an industry leader by providing the very best heating, ventilation, and air conditioning (HVAC) products and services to the San Antonio and Dallas–Fort Worth area. Come join a winning team and be part of something special! Where people are valued, and success is built on a strong, positive culture!

We are seeking a customer-centric and passionate A/C Service Technician to join our team.

The A/C Service Technician repairs various air quality systems. The main duties include locating and diagnosing maintenance problems on equipment, conducting warranty services, and quickly performing emergency repairs on certain equipment items.

MULTIPLE POSITIONS AVAILABLE & SKILL LEVELS!

• We’re experiencing exponential growth and scaling! What an amazing opportunity to join such an established organization!

Essential Duties and Responsibilities:

The essential functions include, but are not limited to, the following:

• Minimum of 3-5 years air conditioning experience required
• Travel to homes and businesses daily as scheduled
• Troubleshooting the electrical systems in the AC and diagnostic repairs
• Familiar with new equipment, and high-end communicating systems.
• Conducting maintenance, and repairs on air conditioning (HVAC) systems.
• Diagnose system issues, make recommendations for repairs or replacements, and ensure that all work is completed in compliance with safety and environmental regulations.
• Repair and diagnose HVAC systems with excellent troubleshooting skills ensuring compliance with environmental regulations.
• Troubleshoot electrical systems and air conditioning units, utilizing schematics and mechanical knowledge.
• Provide exceptional customer service while addressing client concerns and inquiries.
• Determine customer’s needs and discuss all solutions.
• Generate sales on every call.
• Inspect current HVAC systems for efficiency and safety.
• Conduct performance tests with specialized tools
• Renew maintenance contracts for current customers.
• Sell maintenance contracts to new customers.
• Maintain accurate inventory of all tolls and HVAC parts.
• Troubleshooting current HVAC system issues
• Repair damaged HVAC systems
• Obey company Code of Ethics and Team Rules

Minimum Qualifications:

• High School Diploma/GED or equivalent experience
• Valid Driver’s License
• One-year related experience in the HVAC industry or equivalent combination of education and experience
• Responsible for equipment tune ups / CTUs
• Responsible for vent cleanings (Includes blower wheel cleaning + in place evap cleaning)
• 3-years related experience in the HVAC industry or equivalent combination of education and experience
• Proven ability to complete a service diagnosis and complete minor repairs
• Responsible for equipment tune ups / CTUs
• Responsible for Lead Setting
• 5-years related experience in the HVAC industry or equivalent combination of education and experience
• Proven ability to complete a service diagnosis and complete repairs (minor to complex in nature)
• Responsible for CTUs
• Accountable for Tune Ups that are focused on Service and Sales
• Assists in Corrections/Installs when necessary

We Are Elmer's Home Services, Serving San Antonio, Houston, and Dallas Areas Since 2004.

At Elmer's Home Services, we proudly serve San Antonio, Houston, and the Dallas-Fort Worth Metroplex with top-notch HVAC and plumbing services. Our commitment is simple: we show up on time, do what we say we'll do, and always do it right. We go above and beyond to exceed your expectations because we value your time and your home. Our team is dedicated to continuous learning, with weekly training to enhance skills and elevate customer service. At Elmer's, we treat you like family because we believe every customer deserves the same care and respect we give our own employees. Whether you need furnace maintenance, plumbing repair, or AC installation, we've got you covered. Contact Elmer's Home Services in San Antonio, Houston, and Dallas areas today!

Our Core Values:

Vision:

We exist to serve more than businesses and homes - we serve people.

Integrity Always:

We lead with honesty and do the right thing, every time - even when no one's watching.

Safety Above All:

The well-being of our people and the families we serve comes first.

Community Commitment:

Giving back, supporting local initiatives, and standing with our neighbors, we strengthen the communities we're part of.

Respect & Teamwork:

We succeed together.

Why Join Elmer's?

At Elmer's, our technicians are the backbone of our success. We invest in our people, reward strong performance, and provide the support and structure you need to succeed. If you’re driven, dependable, and ready to be part of something growing and exciting,

• 401(k) matching
• Company truck
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

License/Certification:

• Driver's License (Required)