Service Technician

Aramsco - Fabrication, Sanitation & Restoration; Salem (NH); In loco; USD 30.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Monthly bonus program

Descrizione del lavoro

Aramsco - Fabrication, Sanitation & Restoration in Salem, NH is seeking a Service Technician to diagnose and repair equipment used in commercial cleaning and restoration. You will work with engines, carpet cleaning units, dehumidifiers, air movers, and related gear.

You will schedule service appointments, create bids, communicate with customers, and coordinate shop workload. This role offers a $22–$23 hourly rate with a monthly bonus program.

Competenze

• Basic automotive experience is required.
• Familiar with diagnosing 2/3/4 cylinder gas engines.
• Ability to follow troubleshooting guides and repair manuals.

Mansioni

• Diagnose and repair all systems and components of equipment in service department.
• Meet or exceed service productivity goals.
• Create service orders and coordinate with vendors for parts.
• Schedule service and repair appointments with customers and maintain scheduling records.
• Communicate with customers in person, by phone and email; present repair estimates.

Conoscenze

Automotive experience

Troubleshooting

Strumenti

Repair manuals

Descrizione del lavoro

Accurately and efficiently diagnose and repair all systems and components of equipment used in the commercial cleaning, restoration and surface-prep industries.- Equipment includes, but is not limited to: Basic automotive experience, 2, 3 & 4 Cylinder Gas Engines, Truck Mounted Carpet Cleaning Units, Portable Carpet Extractors, and Hard Surface Floor Cleaning Machines, Duct Cleaning Equipment, Deodorizing Equipment, Dehumidifiers, Air Scrubbers, Air Movers, Hepa Vacuums.Proper use of testing equipment, troubleshooting guides and manufacture’s repair manuals.Evaluate and communicate additional repair and service needs of equipment in the service department.Meet or exceed service department quality and productivity goals.Take instruction from supervisors and work well with other service department and store staff.Assist other technicians and store staff when needed.Proper use and maintenance of shop equipment and tools.Maintain clean, organized and safe work areas.Create service orders for equipment coming in for repair.Work with customers to schedule service and repair appointments and maintain appointments in scheduling software.Communicate with customers in person, by phone and via email.Create bids for equipment repair and service.Present estimates for repairs and service to customers.Coordinate shop workload with other technicians.Order parts and coordinate with vendors.Coordinate service work with other store employees.Pay Range: $22.00 - $23.00Monthly Bonus Opportunity: Service Technicians can earn an average of $500+ per month in additional bonus compensation based on performance.