Service Technician

Midwest Equipment Company; Rockford (IL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Daytime schedule

Company vehicle

ESOP

401(k) with employer match

Paid time off

Uniforms provided

Footwear allowance

Paid training

On-call rotation

Job summary

Midwest Equipment Company in Rockford, Illinois is seeking an experienced Service Technician to service commercial soft serve equipment, grills and ovens at customer sites. This role offers a stable daytime schedule and a company vehicle to travel to locations.

You'll leverage your mechanical skills and customer service mindset to diagnose, repair, and maintain equipment, with occasional overnight travel and a focus on safety and quality workmanship.

Qualifications

• 2+ years of service technician experience required.
• Experience with refrigerants strongly preferred.
• Mechanical aptitude and hands-on problem solving are essential.
• Excellent customer service and communication skills required.

Responsibilities

• Diagnose and repair commercial soft serve equipment, grills and ovens at customer sites.
• Perform preventive maintenance and safety checks to minimize downtime.
• Coordinate with customers to ensure timely, quality service and satisfaction.
• Follow safety and regulatory guidelines; work both independently and with a team.

Skills

Mechanical aptitude

Customer service

Team & solo work

Valid driver's license

Education

High School diploma or equivalent

Technical school training

EPA Universal Card

Job description

At Midwest Equipment Company, we've proudly been a trusted leader in commercial food service equipment since 1993. With a strong presence across the Midwest, we serve a six-state region including Kansas, Missouri, Illinois, Indiana, and parts of Arkansas and Tennessee. Backed by a dedicated team of over 100 skilled professionals, we're committed to delivering top-tier equipment and service that keep kitchens cooking and soft serve flowing!

We're currently seeking an experienced Service Technician to join our growing team in Rockford, Illinois. In this role, you'll be responsible for servicing commercial soft serve equipment, grills, and ovens at customer locations. This is a great opportunity for someone looking to get out of working in outdoor conditions or tired of crawling through attics, plus, we pay for driving time. If you're mechanically inclined, enjoy hands-on work, and take pride in excellent service, we'd love to meet you!

What You'll Love About Working At MEC:

• Competitive Pay: Up to $26.00 per hour to start (Based on Experience), with overtime opportunities
• Consistent Schedule: Monday-Friday daytime hours. On-Call Rotation every 5-6 weeks.
• Comprehensive Benefits Package:
  • Medical, Dental, Vision, Life & Disability Insurance
  • Employee Stock Ownership Plan (ESOP) - become a part-owner of the company!
  • 401(k) with employer match
  • Paid time off & Holidays
• Company Vehicle Provided: Climate-controlled, fully equipped service van dispatched from your home
• Uniforms Provided
• Annual Footwear Allowance
• Paid Training & Advancement Opportunities
• Supportive Work Environment: We believe in mutual respect and treating our employees like family - because they are!
• Bonus Perk: If you love ice cream, slushes, and tasty grilled food, you'll feel right at home here!

Ideal Candidate:

• 2+ years of service technician experience. Experience with other technical roles will be considered.
• Experience working with refrigerants strongly preferred.
• Mechanical aptitude a must, commercial foodservice equipment experience is a plus!
• Occasional overnight travel during the week.
• Valid driver's license and good driving record.
• High School diploma or equivalent required. Technical school training and/or EPA Universal Card is a plus!
• Excellent customer service skills
• Ability to work alone and with others
• Like ice cream and slushes!

Visit TaylorMidwest.com to learn more about our company, our employees, and the way we do business.

Midwest Equipment Company values diversity. We are committed to providing equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic.