Service Technician

Ingersoll Rand; Plainfield (IN); On-site; USD 34,440 - 55,104; Full time

Benefits offered by this job

Company vehicle and fuel card provided

Job summary

Ingersoll Rand is seeking a Service Technician to install, troubleshoot, repair, and maintain rotary screw and reciprocating air compressors across multiple customer sites. You will use precision tools and schematics to diagnose issues and perform preventive maintenance in the field.

Travel is required within a 3-hour radius; a company vehicle and fuel card are provided. The role involves on-site customer interaction, training apprentices, and coordinating parts with the Service Coordinator.

Qualifications

• 2+ years of experience troubleshooting industrial/commercial mechanical systems.
• Must possess a valid driver’s license for at least 12 months with a clean driving record per policy.
• On-call eligibility required after 90 days, with possible on-call weeks.
• Physically able to perform regular lifting and movement per safety policy.
• High School Diploma or equivalent is required.

Responsibilities

• Install, troubleshoot, repair, and maintain rotary screw and reciprocating air compressors and related components.
• Interact with customers to address equipment concerns and coordinate with the Service Coordinator on parts and supplies.
• Train apprentices and fellow Field Service Technicians and support continuous improvement.

Skills

Troubleshooting

Reading wiring diagrams

Customer communication

On-call readiness

Field service

Education

High School Diploma

Tools

EPA Certification

Job description

Service Technician

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Pay: $25.00 - $40.00 per hour depending on qualifications and experience. This is a full-time, hourly position.

Schedule: Monday - Friday 7:30AM - 4:30PM

Location:

• Syracuse, NY
• Horseheads, NY
• Watkins Glen, NY
• Binghamton, NY
• Corning, NY
• Erie, PA
• Elmhurst, IL
• Livonia, MI
• Indianapolis, IN
• Hamilton, OH
• Toledo, OH

In addition, we often need technicians who live well outside of our customer center location. This role is typically not eligible for relocation. If a position is not currently open in an area, we will reach out to qualified candidates once an opening is available. We look forward to talking with you!

About Us: Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission‑critical flow creation and life science technologies — from compressors to precision handling of liquids, gasses, and powers — to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end‑markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we’re driving growth with an entrepreneurial spirit and ownership mindset.

Job Overview: The Field Service Technician for Ingersoll Rand’s Compression Systems and Services Division serves customers by installing, troubleshooting, repairing, and maintaining all makes of rotary screw and reciprocating and/or Centac and ECC air compressors, along with additional compressed air system components. You will use precision measuring tools for diagnostic troubleshooting of compressed air equipment and must have knowledge of all operations and parts manuals associated with all equipment.

Responsibilities

In addition to performing preventative maintenance on Ingersoll Rand compressed air equipment, our service techs will interact with customers to address existing and unanticipated equipment concerns and collaborate with the Service Coordinator on ordering and gathering parts and supplies necessary to complete installations and repairs. All service technicians will assist and train apprentices and Field Service Technicians.

• Effectively communicates verbally and in writing with customers and co‑workers.
• Provides technical assistance on equipment pre‑commissioning and start‑ups, installations, and repairs of compressed air systems, including hands‑on work to assure equipment operates to customer’s requirement with limited guidance from the Master Technician.
• Increases Ingersoll Rand customers’ awareness of how Ingersoll Rand products, services, and solutions, such as Preventative Maintenance, Diagnostics, Audits and Leak Detection can benefit their operations.

Requirements

• 2 years+ experience troubleshooting industrial/commercial mechanical systems.
• Must possess a valid driver’s license for a minimum of 12 months with no major or frequent traffic violations, including but not limited to DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
• Every service technician is required to be on‑call; however, you will not be on‑call for the first 90 days. On‑call weeks can be as often as every 4 weeks or greater, as determined by the hiring manager.
• This position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling. It requires employees to regularly lift and or move weight limits in line with the safety policy.
• High School Diploma or equivalent required.

Core Competencies

• Able to read wiring schematics and diagrams for all equipment.
• Advanced network systems installations (IMMC/ASC, X Series Automation).
• Basic vibration troubleshooting.
• Basic Air Quality (system compressor/dryer – air treatment).
• Operating knowledge of Microsoft Office software and other basic computer usage. Working proficiency with handheld computer (i.e., Smartphone, iPad) and network bases.
• Maintain proper business travel practices in a cost‑efficient manner.

Preferences

• Industrial air compressor maintenance & knowledge.
• EPA Certification.
• Veterans/Active‑Duty Military are encouraged to apply.

Travel & Work Arrangements/Requirements

• Service Technicians will travel daily in a 3‑hour radius within our service area.
• A company vehicle and fuel card will be provided.

Pay Range: Starting Pay will range between $25.00 - $35.00 per hour depending on qualifications and experience. This is a full-time, hourly position.

What We Offer: At Ingersoll Rand, we embrace a culture of personal ownership—taking responsibility for our company, our communities, and our environment, as well as our individual health and well‑being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings.

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.