Service Technician

Ingersoll-Rand; New York (NY); On-site; USD 41,328 - 48,216; Full time

Benefits offered by this job

Comprehensive health benefits

401(k) plan

Paid time off

Job summary

Ingersoll-Rand is seeking a Field Service Technician in New York to install, troubleshoot, and maintain a variety of air compressors. The ideal candidate will have 2+ years of mechanical experience and possess a valid driver’s license, as daily travel is required within a 3-hour service area.

This full-time position includes a comprehensive benefits package, covering health options, life insurance, and retirement plans.

Qualifications

• 2+ years of experience troubleshooting industrial/commercial mechanical systems.
• Must be on‑call; on- call weeks may involve 24/7 availability for 1‑week durations.
• Requires physical capability: walking, stooping, kneeling, and lifting.

Responsibilities

• Install, troubleshoot, and repair rotary screw and reciprocating air compressors.
• Perform preventative maintenance on Ingersoll Rand compressed air equipment.
• Communicate with customers to address equipment concerns.

Skills

Troubleshooting industrial/commercial mechanical systems

Valid driver’s license

Excellent communication skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Handheld computers

Job description

Job Title

Service Technician

Pay

$30.00 - $35.00 per hour, depending on qualifications and experience. This is a full-time, hourly position.

Schedule

Monday – Friday 7:30 AM – 4:30 PM

Location

• Ithaca, NY
• Horseheads, NY
• Watkins Glen, NY
• Binghamton, NY
• Corning, NY
• Erie, PA
• Elmhurst, IL
• Livonia, MI
• Indianapolis, IN
• Hamilton, OH
• Toledo, OH

Job Overview

The Field Service Technician for Ingersoll Rand’s Compression Systems and Services Division serves customers by installing, troubleshooting, repairing, and maintaining all makes of rotary screw and reciprocating and/or Centac and ECC air compressors, along with additional compressed air system components. You will use precision measuring tools for diagnostic troubleshooting of compressed air equipment and reference operations and parts manuals for all equipment.

Responsibilities

In addition to performing preventative maintenance on Ingersoll Rand compressed air equipment, we require technicians to interact with customers to address existing and unanticipated equipment concerns, collaborate with the Service Coordinator on ordering parts and supplies, and assist and train apprentices and Field Service Technicians.

• Effectively communicate verbally and in writing with customers and co-workers.
• Provide technical assistance on equipment pre‑commissioning and start‑ups, installations, and repairs of compressed air systems, including hands‑on work to assure equipment operates to customer requirements with limited guidance.
• Increase customer awareness of how Ingersoll Rand products, services, and solutions—such as Preventative Maintenance, Diagnostics, Audits, and Leak Detection—can benefit their operations.

Requirements

• 2+ years of experience troubleshooting industrial/commercial mechanical systems.
• Valid driver’s license for a minimum of 12 months with no major traffic violations (e.g., DUI in the previous 5 years, hit‑and‑run, license suspension).
• Must be on‑call as required; on‑call weeks may occur every 4 weeks or more and involve 24/7 availability for 1‑week durations.
• Position is highly physical; requires walking, stooping, kneeling, and lifting/moving weight limits per safety policy.
• High school diploma or equivalent.

Core Competencies

• Able to read wiring schematics and diagrams for all equipment.
• Experience with advanced network system installations (IMMC/ASC, X Series Automation).
• Basic vibration troubleshooting.
• Basic air quality system knowledge (compressor/dryer – air treatment).
• Operational knowledge of Microsoft Office and other basic computer usage; proficiency with handheld computers (e.g., smartphone, iPad) and network basics.
• Maintain proper business travel practices in a cost‑efficient manner.

Preferences

• Industrial air compressor maintenance and knowledge.
• EPA certification.
• Veterans or active‑duty military encouraged to apply.

Travel & Work Arrangements

• Service Technicians will travel daily in a 3‑hour radius within the service area.
• A company vehicle and fuel card will be provided.

Pay Range

Starting pay will range between $25.00 and $35.00 per hour, depending on qualifications and experience. This is a full‑time, hourly position.

Benefits

Ingersoll Rand offers a comprehensive benefits package that includes health care options (medical and prescription plans, dental and vision coverage, wellness programs), life insurance, a robust 401(k) plan, paid time off, and an employee stock grant. Our benefits support your health and well‑being both at work and beyond.

Equal Opportunity Employer

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Disability Inclusion

If you are a person with a disability and need assistance applying for a job, please submit a request.