Service Technician

BradyPLUS; Philadelphia (Philadelphia County); On-site; USD 75,000 - 120,000; Full time

Job summary

BradyPLUS is seeking a Service Technician to provide maintenance and support for its chemical program, ensuring customer satisfaction and seamless operations. The ideal candidate will have mechanical skills, a valid driver's license, and 3+ years of related experience. Offering competitive compensation and an array of benefits, this opportunity is perfect for motivated individuals looking to grow in their careers.

Benefits

Medical insurance

Dental insurance

Vision insurance

401(k) Retirement

Flexible spending accounts

Employee Assistance Programs (EAP)

Qualifications

• 3+ years of experience is required.
• Valid driver's license.
• Ability to read instructions and electrical schematics.

Responsibilities

• Manage all on-site installation, repair, and maintenance tasks.
• Diagnose technical problems and determine solutions.
• Produce timely and detailed service reports.

Skills

Mechanical ability

Client Focused

Positive and Motivated

Ability to manage high-stress periods

Tools

Microsoft Office Suite

AS400

Job description

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Description & Requirements

We are in search of a Service Technician to join our growing team. This role is responsible for providing routine maintenance and inventory control including chemical delivery to customers as well as promoting the Company’s chemical program with new and existing customers.

Job Description

Description & Requirements

We are in search of a Service Technician to join our growing team. This role is responsible for providing routine maintenance and inventory control including chemical delivery to customers as well as promoting the Company’s chemical program with new and existing customers.

Responsibilities

• Manage all on-site installation, repair, maintenance, and test tasks
• Diagnose errors or technical problems and determine proper solutions
• Produce timely and detailed service reports
• Document processes
• Operate vehicle in a safe manner and use field automation systems
• Follow all company procedures and protocols
• Comprehend customer requirements and make appropriate recommendations/briefings
• Interact with customers in a professional manner
• Work safely and follow appropriate policies and government-mandated guidelines for safe handling and work processes
• Wear appropriate and approved clothing and safety equipment
• Coordinate and prioritize needs and tasks as they change
• Meet industry performance and quality standards
• Cross-departmental engagement with internal support teams to promote customer service, good teamwork, and help meet company goals
• Repair all floor and carpet care equipment sold by the company and, where applicable, other makes and models
• Coordinate with Sanitary Maintenance Consultants and Service Center Manager for appointments
• Calculate estimates on parts and labor when requested and notify customer
• Maintain and keep the vehicle clean at all times, inside and out, and dispose of all trash
• Check oil, battery, radiator, power steering, and brake fluid
• Label and repair all machines as required when brought into Service Center for repair or done on site
• Upon completion of repair, properly fill out repair work order
• Make on-location service calls to larger equipment when not feasible to bring into Service Department and perform preventative maintenance when applicable
• Keep work area in clean and safe condition
• Operate forklift if needed
• Perform other duties as assigned
  
  

The Ideal Candidate Will Have

• 3+ Years of experience
• Valid Drivers' License
• Mechanical ability
• Ability to read instructions, diagrams, and electrical schematics.
• Knowledge of electronic circuitry
• Mechanical/Diagnostic background required.
• Computer literate
• Proficient in Microsoft Office Suite, AS400, and Internet
• Client Focused
• Positive and Motivated
• Ability to manage high-stress or busy periods
• Physical Requirements: While performing the duties of this job, the employee is regularly required to lift and carry up to 50lbs. Frequently kneel, stand, and bend.
• Pre-Employment Screening: Ability to successfully pass job-related pre-employment screenings to include a criminal background check and drug test.
• Driving: Driving on a regular basis on behalf of the company is an essential function of this role. A valid driver’s license and save driving history is required.
  

Compensation & Benefits

BradyPLUS offers competitive compensation and a comprehensive benefits package to support the health and well-being of our associates and their families. Benefit offerings include medical, dental, vision, life and disability insurance, flexible spending accounts, Employee Assistance Programs (EAP), 401(k) Retirement and more.

About BradyPLUS

BradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial Packaging. We deliver the right SUPPLIES + SUPPORT to ensure businesses are more successful every day. We offer premium brands, expert advice, and exceptional customer experience. Our 6,000 associates across 180+ locations have a passion for delivering innovative solutions for the business challenges of today and tomorrow. Together, we serve thousands of customers nationwide in end markets including education, government, healthcare, hospitality, restaurants, building services, food packaging & processing, and grocery. We strive to be the best employer we can. We value people, we embrace change, and we reach higher. Join us and see what the BUZZ is about! To learn more visit us at www.BradyPLUS.com .

BradyPLUS is an Equal Opportunity Employer. This means that all qualified applicants will receive consideration for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation, gender identity and/or any other characteristic protected by law. We also provide reasonable accommodation to applicants and employees with disabilities.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Professional Services

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