Service Technician

Power Home Remodeling; Village of Valley Stream (NY); On-site; USD 28,981 - 41,276; Full time

Benefits offered by this job

Use of company vehicle

Technology package (iPad/iPhone)

Paid parental leave

Comprehensive 401(k) retirement savings program

Job summary

Power Home Remodeling is looking for a Service Technician in the Valley Stream area to diagnose installation issues and determine solutions for home remodeling projects. This position requires expertise in replacement windows, doors, siding, roofing, and gutters. You'll work independently, ensuring high-quality service delivery while adhering to safety protocols.

Additionally, the role offers competitive hourly pay and a comprehensive benefits package, including medical, dental, retirement plans, and personal development opportunities.

Qualifications

• Extensive experience in home remodeling, specifically with windows, doors, siding, roofing, and gutters.
• Ability to work independently with minimal supervision.
• Organized and detail-oriented.

Responsibilities

• Diagnose installation issues and determine solutions.
• Prepare equipment/materials prior to appointments.
• Perform services efficiently and effectively.

Skills

Customer service skills

Time management

Negotiation

General knowledge of residential construction

Education

High School Diploma

OSHA 10 and RRP Lead Renovator Certification

Job description

Power Home Remodeling is a home remodeling company focused on delivering high‑quality solutions to its customers. The company values hard work, positivity, and continuous improvement for both employees and clients.

Position Summary

The Service Technician will diagnose installation issues, assess solutions, and draft accurate timelines for repair, replacement, or resolution. Candidates must have extensive experience in the home remodeling industry, specifically with replacement windows & doors, vinyl siding, asphalt shingle roofing, and gutters. The role is primarily field‑based with minimal supervision.

Essential Duties And Responsibilities

• Confirm all scheduled services 1–2 days in advance to ensure readiness.
• Prepare equipment and/or materials prior to scheduled appointments.
• Review customer details, service requirements, and any special instructions beforehand.
• Perform each service efficiently and effectively, adhering to company standards and safety protocols.
• Complete assigned services within designated timeframes, maintaining quality and workmanship.
• Consistently seek ways to improve service delivery and customer satisfaction, and provide feedback.
• Ensure timely communication for issues that require further resolution or investigation.

Core Competencies

• Ability to prioritize and manage time.
• Organized, self‑motivated, and detail‑oriented.
• Excellent customer service skills.
• Comfortable negotiating and independently resolving customer concerns in real time.
• General knowledge of residential construction and hands‑on experience.

Education And Experience

• High School Diploma and 2–4 years of related work experience are required.
• Required Licenses and Certifications:
• OSHA 10 and RRP Lead Renovator Certification (will receive upon employment if not currently certified).

Salary & Benefits

• Hourly Pay: $25.50
• Use of company vehicle
• Technology package (iPad/iPhone)
• EZ Pass
• Gas Card
• Full medical, dental, life, and disability insurance plans that can be tailored to you and your family’s specific needs
• Subsidized child‑care and fertility benefits
• Paid parental leave
• Free health screenings & rewards for participation in wellness programs
• Comprehensive 401(k) retirement savings program, matched by Power
• Ample paid vacation and holidays
• Employee‑relief fund
• Year‑round events and activities, including an all‑expenses‑paid music festival in Cancun, Mexico for you and a significant other
• Year‑round volunteer opportunities
• Personal development – books, courses, and opportunities to attend leadership conferences
• Artfully designed office spaces & relocation opportunities

Power Home Remodeling Group is an equal opportunity employer, and we are committed to hiring a diverse and talented workforce. If you have a disability or special need that requires accommodation, please submit the accommodation request to [e-mail].