Service Technician

BANKO OVERHEAD DOORS LLC; North Charleston (SC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k)

PTO

Holiday pay

Advancement opportunities

Team-oriented culture

Job summary

BANKO OVERHEAD DOORS LLC is seeking a Service Technician to diagnose, repair, install, and maintain garage doors and openers. You will visit customer locations, assess needs, and provide high-quality workmanship with safety in mind.

The role emphasizes strong communication, problem-solving, and a commitment to customer service. A full-time schedule with competitive pay and opportunities for advancement are offered.

Qualifications

• High school diploma or GED required.
• 1–2 years experience in related trades or garage doors.
• Valid driver’s license with clean 3-year record.
• Ability to lift 75+ lbs and work outdoors.
• Strong communication and customer service skills.
• Pass background check and drug screen.
• Comfort with face-to-face interaction and upselling.
• Read and follow detailed instructions.
• Reliable, safety-driven, and committed to quality work.
• Eligible for full-time schedule with competitive pay.

Responsibilities

• Troubleshoot, repair, and maintain residential/commercial garage doors and openers.
• Complete installations and service jobs using hand and power tools safely.
• Drive to customer locations and assess service needs.
• Test door systems, sensors, and electronic components for proper function.
• Document work, materials used, and maintain inventory.
• Maintain safe, clean work environment and company vehicle.
• Communicate professionally with customers and provide solutions.
• Review work orders for accuracy before leaving sites.
• Collaborate with management and report issues promptly.

Skills

Experience in garage doors

Mechanical aptitude

Valid driver's license

Lifting 75+ lbs

Customer service

Communication skills

Background check clearance

Drug screening

Upselling

Attention to detail

Safety-conscious

Piece-rate environment

Education

High school diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Manual Labor North Charleston, SC, US

ABOUT US

Join Southeast Garage Doors (Banko), a trusted leader since 1984. We’ve built our reputation on quality, reliability, and doing right by our customers. For more than 40 years, we’ve helped homeowners and businesses choose durable, high-quality garage doors, backed by a team of dedicated employees who deliver expert service with honesty and care. If you’re looking to grow your career with a company that values its people and takes pride in its work, Southeast Garage Doors (Banko) is the place to be.

ABOUT THE JOB

As a Service Technician, you will diagnose, repair, install, and maintain garage doors and openers, ensuring safe, high-quality work and exceptional customer service. Southeast Garage Doors (Banko) is committed to providing top-tier training, industry-leading tools, and long-term career growth.

Key Responsibilities:

• Troubleshoot, repair, and maintain residential and commercial garage doors and openers.
• Complete installations and service jobs using hand and power tools safely.
• Drive to customer locations, assess service needs, and recommend solutions.
• Test door systems, openers, safety sensors, and electronic components for proper function.
• Document completed work, materials used and maintain accurate inventory.
• Maintain a safe, clean work environment and company vehicle.
• Communicate professionally with customers and provide solution-based recommendations.
• Review work orders for accuracy before leaving job sites.
• Work closely with management and report any job‑site issues promptly.

Qualifications:

• High school diploma or GED required.
• At least 1-2 years of experience in garage doors, construction, electrical, HVAC, or a related trade.
• Mechanically inclined with strong problem‑solving skills.
• Valid driver’s license with a clean 3-year driving record.
• Ability to lift 75+ lbs , work on your feet, from a ladder and perform tasks in outdoor conditions.
• Strong communication and customer service skills .
• Ability to pass a background check and drug screen.
• Comfortable with face‑to‑face customer interaction and upselling when appropriate.
• Ability to read and follow detailed instructions.
• Reliable, safety‑driven, and committed to high‑quality workmanship.
• Comfortable working in a piece‑rate environment once trained.
• Full‑time schedule with competitive pay
• Medical, dental, 401(k), PTO, and holiday pay
• Opportunities for advancement
• Supportive, team‑oriented work culture

Requirements

• Valid and 3‑year minimum clean driving record (MVR).
• Ability to pass a background check
• Ability to work a full‑time schedule
• Ability to lift 75+ lbs in outdoor conditions
• Reliable, punctual, and committed to quality work

Show Up for Southeast Garage Doors (Banko) & Southeast Garage Doors (Banko) Will Show Up for You.

We value reliability, teamwork, and long‑term growth. When you commit to showing up-ready and on time,we commit to supporting your career and providing opportunities for advancement.

Equal Opportunity Employer

Southeastern Garage Doors (Banko) is an Equal Opportunity Employer. We are committed to providing a workplace free from discrimination and will provide reasonable accommodations for qualified individuals with disabilities.

NOTE: We run a background and MVR checks prior to interviews.

It is the policy of Southeast Garage Doors (Banko) to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Southeast Garage Doors (Banko) will provide reasonable accommodations for qualified individuals with disabilities.