Service Technician

Thalhimer Multifamily; Norfolk (VA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Sign-on bonus

Medical, dental, vision

401(k) and ESOP

Job summary

Thalhimer is seeking a Service Technician to maintain Riverpoint Apartments in Norfolk, VA. You’ll handle work orders, turnovers, and repairs across HVAC, plumbing, electrical, and appliances, while keeping common areas and pool areas in good condition.

The role requires a minimum of 2 years in residential maintenance, CFC/HVAC certifications, and a valid driver’s license. A competitive benefits package is offered, including medical, dental, vision, paid leave, 401(k), and ESOP.

Qualifications

• At least 2 years of maintenance experience in a residential setting.
• CFC and HVAC certifications required.
• Strong background in plumbing, electrical systems, and general apartment maintenance.

Responsibilities

• Complete apartment work orders and turnovers promptly.
• Perform repairs and preventative maintenance for HVAC, plumbing, electrical, and appliances.
• Maintain common areas, buildings, and pool areas.

Skills

Maintenance experience

HVAC

Plumbing

Electrical

Customer service

Problem-solving

Driver's license

Education

CFC certification

HVAC certification

Job description

Join Our Team as a Service Technician at Riverpoint Apartments in Norfolk, VA.

Thalhimer is seeking a skilled Service Technician to join our team at Riverpoint Apartments in Norfolk, VA. This full-time role offers a regular work week with on-call hours as needed. As a Service Technician, you'll play a critical role in maintaining the quality of our apartment homes, ensuring residents enjoy a well-maintained living environment. We offer competitive pay, generous benefits, and a $1,000 sign-on bonus!

Why Choose Us?

At Thalhimer, we believe in putting our people first. Our team is driven by a shared commitment to providing exceptional service to clients and residents alike. In addition to competitive pay and comprehensive benefits-including medical, dental, vision, paid leave, a 401(k) plan, and employee stock ownership (ESOP)-you'll thrive in an environment where hard work is recognized and valued. We support each other and create opportunities for growth and development in every role.

What You'll Do

As a Service Technician, you'll be responsible for ensuring the efficient maintenance of our Riverpoint property. Your hands-on expertise will cover everything from completing apartment work orders and turnovers to performing repairs on HVAC systems, plumbing, electrical systems, and appliances. You'll also be responsible for maintaining common areas, property buildings, and pool areas, contributing to the overall upkeep of the community.

Key Responsibilities Include

• Completing apartment work orders and turnovers promptly
• Performing repairs and preventative maintenance for HVAC systems, plumbing, electrical, and appliancesAssisting with the upkeep of common areas, property buildings, and pool maintenance
• Demonstrating exceptional customer service in all interactions with residents and staff
• Working with the team to ensure all maintenance tasks are handled efficiently and professionally
• Responding to emergency maintenance requests as needed
• Managing daily checklists, occasional tasks, and troubleshooting unexpected issues

Each day brings a mix of routine and surprise tasks, so you'll never be bored-and you'll feel great knowing the impact you're making on residents' lives by keeping their homes in top shape!

What We're Looking For

• At least 2 years of maintenance experience in a residential community or similar field
• CFC and HVAC certifications are required
• Strong background in plumbing, electrical systems, and general apartment maintenance
• A valid driver's license and the ability to travel between properties if needed
• Exceptional interpersonal and problem-solving skills
• A positive attitude, strong work ethic, and a passion for hands-on work

What Does Success Look Like?

An effective Service Technician is reliable, resourceful, and resident-focused. You bring technical proficiency across HVAC, plumbing, and electrical systems, and you respond to tasks with urgency and professionalism. You stay organized, take pride in your work, and consistently look for ways to improve the resident experience through timely, high-quality maintenance.

Salary: $18 - $25 per hour

Thalhimer is an Equal Opportunity Employer.