Service Technician

Socket.dev; New Jersey; On-site; USD 45,000 - 60,000; Full time

Job summary

Suntex Marinas in New Jersey is seeking a Service Technician to perform hands-on service of vessels, diagnose and repair mechanical and electrical systems, and uphold a professional image with customers and teammates.

The ideal candidate holds a Marine Service Technician diploma or certification, brings strong customer service skills, and can work weekends during the busy season while adhering to safety protocols.

Qualifications

• Diploma or certification in marine service is required.
• Knowledge of marine systems and components preferred.
• Excellent customer service skills and professional demeanor are essential.

Responsibilities

• Troubleshoot, diagnose, and repair mechanical and electrical problems on boats, motors, and trailers.
• Assist customers by answering technical questions and explaining work performed.
• Maintain awareness of safety issues and report them to supervisor.
• Perform other duties as assigned by management.

Skills

Customer service

Diagnostics & troubleshooting

Mechanical & electrical know-how

Education

Marine Service Technician Diploma

Job description

JOB posting

JOB TITLE:Service Technician

DEPARTMENT:Service

REPORTS TO:Service Manager or General Manager

POSITIONPURPOSE:

The Service Technician is responsible for carrying out service operations for the marina.The Service Technician’s primary responsibility is the customer, and the maintenance and service of their vessel.The Service Technician projects a professional company image through all types of interaction.As this is a fast-paced environment, must be able to work under pressure.

DUTIESAND RESPONSIBILITIES:

1. Troubleshoot,diagnose,andrepairallmechanicalandelectricalproblemsonrespectiveboat,motors,andtrailers.
2. Assistcustomersbyansweringspecifictechnicalquestionstohelpthecustomerunderstandtheoperationoftheunitand the work to be done or work already completed.
3. Maintainsawarenessofsafety issuesandreportsthemimmediatelyto supervisor
4. All otherdutiesas assignedbymanagement

Education and experience:

1. MarineServiceTechnician Diplomaorcertification required
2. Knowledgeorrelated experiencein themarineserviceindustry
3. Excellentcustomerserviceskills –known assomeonewhogoesaboveand beyond

WORKINGCONDITIONS/PHYSICAL REQUIREMENTS:

1. Mustbeabletoindependently lift,carry,push,andpullupto fifty(50)pounds
2. Mustbeabletoswimorbewilling towearapersonal flotationdevicein instances of emergency
3. Mustbeabletowalkoutsideinavarietyofweather conditions(rain, wind,heat)
4. Must have flexible schedule to include working weekends and holidays during busy season.

STATEMENT OF PURPOSE

This document provides descriptive information about the above Suntex Marinas position. Work performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual’s ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. Suntex Marinas reserves the right to make changes to this document as deemed necessary without providing advance written notice.

Suntex Marinas provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. Suntex Marinas is committed to providing reasonable accommodation for qualified applicants, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act.