Service Technician

Packard Culligan Water; Minnetonka (MN); Presencial; USD 28.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401k with employer match

Tuition reimbursement

Descripción de la vacante

Packard Culligan Water in Minnetonka is seeking a Service Technician with a hands-on mechanical aptitude to install, service and repair residential water treatment equipment. Training is provided to develop skills and support a strong customer-first approach.

The role emphasizes problem-solving, timely task completion, and safety while working in a physically demanding environment. A customer-focused mindset and clear communication are essential for success.

Formación

• Mechanical aptitude and strong problem-solving abilities.
• Motivated to complete tasks efficiently.
• 1 year of plumbing and/or water conditioning service/installation experience preferred.
• Ability to solve problems quickly with critical thinking.
• Ability to work under deadlines and in physically demanding conditions (up to 185 lbs).
• Excellent verbal and written communication skills.
• At least 1 year in a customer-focused role.

Responsabilidades

• Represent Culligan professionally within the community and uphold a positive image.
• Service, install, and repair residential and commercial water treatment equipment.
• Exceed customer expectations by going above and beyond to meet their needs.
• Promote and sell Culligan products and services.

Conocimientos

Mechanical aptitude

Problem solving

Customer service

Verbal and written communication

Lifting up to 185 lbs

Descripción del empleo

Our Minnetonka Culligan dealership is actively seeking a Service Technician with a strong mechanical aptitude, coupled with a passion for delivering exceptional customer service. Are you a hands-on problem solver, adept at fixing mechanical issues? Do you excel in a dynamic environment and enjoy troubleshooting issues? Are you looking for an opportunity that provides paid training and development? In this pivotal role, you will be responsible for installing, servicing, and repairing residential water treatment equipment.

Service Technician - Training provided

What We Value:

Customer-Focused: We prioritize understanding and meeting our customers' unique needs, delivering tailored solutions to enhance their experience.

Solution-Oriented: We seek individuals who possess critical thinking abilities, allowing them to efficiently solve problems and provide the best possible outcomes.

Accountable: Taking ownership of actions, ensuring commitments are met consistently while upholding high standards of professionalism and integrity.

The Ideal Service Technician Possesses:

Mechanical aptitude and superior problem-solving skills.

High motivation to complete assigned tasks efficiently and effectively.

Preferred: 1 year of prior plumbing and/or water conditioning service/installation experience.

Ability to solve problems quickly and efficiently, critical thinking being a key requirement for this role.

Capability to work under deadlines and in physically demanding conditions (ability to move products weighing up to 185 lbs).

Exceptional verbal and written communication skills.

At least 1 year of working experience in a customer service or customer-focused position.

Key Responsibilities:

• Represent Culligan professionally within the community, ensuring a safe and positive image.
• Service, install, and repair residential and commercial water treatment equipment.
• Exceed customer expectations by going above and beyond to meet their needs.
• Promote and sell various Culligan products and services.

Work Schedule:

Monday to Friday, typically from 6:30 AM to 3:00 PM.

What Culligan Offers:

• Comprehensive benefits including zero deductible medical plans, dental, vision, and a wellness program with incentives.
• 401K with employer match, tuition reimbursement, scholarship opportunities, paid time off, and paid holidays.
• Opportunities for career advancement through training and development.
• Continuous training and development, along with corporate support in human resources, accounting, and compliance.

Note: As a Service Technician at our dealership, you will undergo a pre-employment background check, drug screening, and DOT physical upon receiving an employment offer.

The Packard Culligan group of dealerships is a family-owned company with values based on accountability, caring about relationships and open-mindedness to exceeding customer and employee expectations. Our dealerships are locally run by employees who are a part of the communities that they serve. We offer the best drinking water and the largest variety of water treatment products and services available for your home or business. Culligan products are built to last and are backed by a 100% satisfaction guarantee as well as the best trained and experienced service technicians in the industry.

Packard Culligan Offers full-time employees Health Insurance, Dental Insurance, Vision Insurance, 401k, as well as other employee benefits.

Packard Culligan and all of its subsidiaries are equal opportunity employers and do not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetic, military status or any other basis prohibited by federal, state, or local law.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Packard Culligan Water’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.