Service Technician

Culligan; City of Elmira (NY); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401k

Other employee benefits

Job summary

Packard Culligan is seeking a Service Technician to service residential and commercial customers, installing and repairing water treatment equipment. The role requires mechanical aptitude, problem-solving, and the ability to handle physically demanding tasks in various facilities.

Candidates should have water treatment or HVAC/plumbing experience, a valid NY driver’s license, and be prepared for pre-employment checks including background, drug screen, and a DOT physical.

Qualifications

• Experience in water treatment and/or HVAC, plumbing, or mechanical industry.
• Mechanical inclination and problem-solving skills.
• Ability to move up to 185 lbs and work in physically demanding conditions.
• Valid NY driver’s license and safe driving record; DOT physical and background check required.

Responsibilities

• Represent Culligan in the community in a safe and professional manner.
• Service, install, and repair commercial and industrial water treatment equipment.
• Maintain professional attitude with customers and accounts.
• Promote and sell other Culligan products and services.

Skills

Water treatment

HVAC experience

Plumbing experience

Mechanical aptitude

Troubleshooting

Problem solving

Customer service

Valid NY driver’s license

DOT physical readiness

Job description

Our Culligan dealership is looking for technicians to service our existing residential customers. Our service department is essential to support our customers after the sale as well as a valuable sales tool when selling new business.

As a Service Technician you will possess a strong mechanical aptitude and ability to troubleshoot, repair, maintain, and install water softeners, reverse osmosis machines, filtration equipment and other water treatment equipment systems. PLUMBING experience is a plus but not required. You will be physically moving all day. Expected to be able to sit, stand, lift, and maneuver within commercial buildings, industrial facilities, manufacturing plants and production areas. You will use problem-solving skills to troubleshoot technical issues that arise throughout your day. Previous water treatment experience is preferred.

Our Service Technicians are a fundamental part of our dealership’s success providing face-to-face customer service to our existing and prospective customer base, as well as the face of the Culligan brand to the community. They also communicate vital information in regard to customers to other dealership departments.

What do you need to be our next Service Technician?

• Previous experience in water treatment and or experience in HVAC, plumbing, or mechanical related industry
• Mechanical inclination and problem-solving skills
• Basic understanding of hydronic, electrical and mechanical equipment– “how things work”.
• Ability to solve problems quickly and efficiently, critical thinking is a must for this job.
• Ability to work under deadlines and physically demanding conditions (ability to move product that is up to 185 lbs)
• Professional verbal and written communications skills
• 1+ year working experience in a customer service, customer focused position.
• Valid NY driver's license
• Safe driving record (we will check!)
• Must pass DOT physical exam.

What do Service Technicians do for Culligan?

• Represent Culligan in the community in a safe and professional manner.
• Service, install and repair commercial and industrial water treatment equipment.
• Maintain professional attitude within accounts with all customers.
• Promote and sell other Culligan products and services.

What is the schedule?

• Monday- Friday
• 8-hourshift within the hours of 6AM-6PM, however, there may be days that are over 8 hours

Fine Print:

to be a Service Technician at our dealership you will be subject to a pre-employment background check, drug screening, DOT physical and a physical skills assessment upon offer of employment.

The Packard Culligan group of dealerships is a family-owned company with values based on accountability, caring about relationships and open-mindedness to exceeding customer and employee expectations. Our dealerships are locally run by employees who are a part of the communities that they serve. We offer the best drinking water and the largest variety of water treatment products and services available for your home or business. Culligan products are built to last and are backed by a 100% satisfaction guarantee as well as the best trained and experienced service technicians in the industry.

Packard Culligan offers full-time employees.

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k
• Other employee benefits

Packard Culligan and all of its subsidiaries are equal opportunity employers and do not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetic, military status or any other basis prohibited by federal, state, or local law.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Packard Culligan Water’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.