Plant Warehouse Technician

Packard Culligan Water; Brooklyn Park (MN); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Zero-deductible medical plans

Dental and vision insurance

401(k) with company match

Tuition reimbursement and scholarship

Job summary

Packard Culligan Water is seeking a dependable Warehouse, Inventory & Production Coordinator to support daily warehouse operations, bottled water production, inventory control, purchasing, equipment maintenance, and customer service activities.

The role requires strong organizational skills and a mechanical mindset to keep equipment running smoothly while ensuring safety and quality standards are met. This is a full-time on-site position offering competitive pay and comprehensive benefits.

Qualifications

• Must have mechanical aptitude and ability to troubleshoot basic equipment issues.
• Strong organizational and time management skills to handle inventory, orders, and production tasks.
• Excellent communication and customer service skills to assist walk-in, phone, and email customers.

Responsibilities

• Deliver exceptional customer service to walk-in, phone, and email customers.
• Answer customer questions regarding products, equipment, orders, and services.
• Resolve customer concerns promptly and professionally.
• Process customer orders and transactions accurately.
• Distribute products and parts to customers and field personnel.
• Maintain a positive and professional Culligan image.

Skills

Mechanical aptitude

Strong organizational skills

Excellent communication

Education

High school diploma or equivalent

Tools

Forklift operation

Job description

Position Summary

Packard Culligan Water is seeking a dependable, customer-focused Warehouse, Inventory & Production Coordinator to support daily warehouse operations, bottled water production, inventory control, purchasing, equipment maintenance, and customer service activities. This role is responsible for maintaining inventory levels, ordering parts and supplies, supporting production operations, assisting customers, and ensuring water treatment equipment is prepared and maintained to company standards.

The ideal candidate is mechanically inclined, highly organized, safety-conscious, and enjoys working in a fast-paced environment where no two days are the same.

Essential Duties and Responsibilities

• Deliver exceptional customer service to walk-in, phone, and email customers.
• Answer customer questions regarding products, equipment, orders, and services.
• Resolve customer concerns promptly and professionally.
• Process customer orders and transactions accurately.
• Distribute products and parts to customers and field personnel.
• Maintain a positive and professional Culligan image.
• Communicate effectively with customers, route representatives, service technicians, and team members.

Inventory Management & Ordering

• Monitor and maintain accurate inventory levels of equipment, parts, bottled water products, and warehouse supplies.
• Place and track orders with vendors to ensure sufficient inventory is available.
• Receive, inspect, and reconcile incoming shipments.
• Conduct inventory counts, cycle counts, and audits.
• Organize warehouse inventory to ensure efficient storage and retrieval.
• Investigate and resolve inventory discrepancies.
• Coordinate with suppliers regarding product availability and delivery schedules.
• Maintain accurate purchasing and inventory records.

Production & Quality Control

• Operate bottled water production equipment according to established standards.
• Inspect bottles and finished products for quality and safety compliance.
• Troubleshoot basic production issues, including clearing line jams and resetting equipment.
• Notify production leadership of equipment malfunctions or quality concerns.
• Follow Good Manufacturing Practices (GMP) and sanitation standards.
• Develop and maintain a basic understanding of water chemistry and production processes.
• Maintain accurate production logs and documentation.

Equipment & Warehouse Operations

• Perform complete regeneration of water treatment equipment, including cleaning, sterilizing, testing, and refilling resin tanks.
• Ensure tanks are maintained at recommended media levels.
• Identify and remove equipment requiring repair or replacement.
• Maintain and repair water treatment and bottled water equipment returned to the warehouse.
• Audit and load route delivery trucks.
• Load and unload trucks safely and efficiently.
• Receive, stock, move, and distribute products and equipment within the warehouse.
• Maintain warehouse cleanliness, organization, and safety standards.
• Operate forklifts and other material handling equipment safely.

Team Support & Safety

• Follow all company safety policies and procedures.
• Safeguard company assets, equipment, inventory, and vehicles.
• Complete required reports, forms, and documentation accurately.
• Support Route Delivery, Service, and Production teams as needed.
• Maintain positive working relationships across departments.
• Assist with special projects and additional duties as assigned.

Qualifications

• High school diploma or equivalent preferred.
• Previous experience in warehouse operations, production, inventory management, purchasing, logistics, customer service, or manufacturing preferred.
• Strong mechanical aptitude and problem-solving skills.
• Experience operating warehouse equipment or willingness to obtain forklift certification.
• Strong organizational and time-management skills.
• Basic computer proficiency and experience with inventory systems preferred.
• Excellent communication and customer service skills.
• Valid Minnesota driver's license required.

Physical Requirements

• Ability to repeatedly lift and carry up to 43-50 pounds throughout the workday.
• Ability to stand, walk, bend, reach, and perform physical tasks for extended periods.
• Ability to work in a warehouse and production environment.
• Ability to safely operate forklifts and warehouse equipment.

Schedule

• Monday through Friday
• Current hours: 5:00 AM – 1:30 PM
• Hours may vary based on business needs and can range from 6:00 AM – 7:00 PM

Why Join Packard Culligan?

• Competitive pay with quarterly incentive opportunities
• Zero-deductible medical plans
• Dental and vision insurance
• 401(k) with company match
• Wellness program incentives
• Tuition reimbursement and scholarship opportunities
• Paid time off and paid holidays
• Career advancement and professional development opportunities
• Family-oriented culture with over 75 years of serving local communities

If you enjoy customer service, inventory management, ordering, warehouse operations, and production work in a fast-paced environment, this is an excellent opportunity to build a long-term career with Packard Culligan.

The Packard Culligan group of dealerships is a family-owned company with values based on accountability, caring about relationships and open-mindedness to exceeding customer and employee expectations. Our dealerships are locally run by employees who are a part of the communities that they serve. We offer the best drinking water and the largest variety of water treatment products and services available for your home or business. Culligan products are built to last and are backed by a 100% satisfaction guarantee as well as the best trained and experienced service technicians in the industry.

Packard Culligan Offers full-time employees Health Insurance, Dental Insurance, Vision Insurance, 401k, as well as other employee benefits.

Packard Culligan and all of its subsidiaries are equal opportunity employers and do not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetic, military status or any other basis prohibited by federal, state, or local law.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Packard Culligan Water’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.