Service Technician

WASH Multifamily Laundry Systems; Milwaukee (WI); On-site; USD 40,000 - 55,000; Full time

Job summary

WASH Multifamily Laundry Systems is seeking Service Technicians in Milwaukee, WI. This role involves performing mechanical repairs on washers and dryers at customer sites. Technicians ensure machines run smoothly and meet customer service expectations.

The ideal candidate should have strong mechanical and electrical knowledge, effective communication skills, and a good driving record. A minimum of 2 years of experience is preferred. Join our commitment to quality service!

Qualifications

• Must possess a good driving record.
• At least 2 years of mechanical experience and electrical knowledge.
• Must be able to lift 50 pounds regularly.

Responsibilities

• Performs field service to test and repair malfunctioning washers and dryers.
• Uses test equipment to determine condition of machines.
• Maintains good customer relations with apartment managers.

Skills

Customer service

Problem-solving

Effective communication

Bilingual (English and Spanish)

Job description

Job Overview

Service Technicians provide mechanical repairs to washers and dryers at customer locations within their assigned region. Service Technicians keep our machines running smoothly to meet customer expectations or the need for repeated service needs.

Responsibilities

• Performs field service to test and repair malfunctioning washers and dryers
• Uses test equipment to determine condition of machines
• Examines machines during operating cycles to detect excess vibration, overheating, fluid leaks, and loose parts
• Disassembles machine and examines mechanical and electrical parts
• Replaces worn or defective parts such as switches, pumps, bearings, transmissions, belts, gears, blowers, and defective wiring
• Replaces and adjusts motors
• Reassembles appliance, adjusts pulleys, and lubricates moving parts
• Advises dispatch department of equipment in the field that should be replaced
• Drives a company vehicle to and from work locations
• Maintains company vehicle fluid levels, tire pressure, and keeps vehicle clean
• Maintains stocks of replacement parts for servicing coin operated washers and dryers
• Contacts apartment managers and customers to insure good customer relations

Qualifications

• Good driving record
• Strong customer service and problem-solving skills
• Must possess effective English communication skills (oral and written); bilingual communication skills (English and Spanish) are desirable
• At least 2 years of mechanical experience and electrical knowledge and/or training
• Must be able to lift 50 pounds on a regular basis and occasionally move 200 pounds or more with a dolly/hand truck
• Prior washer/dryer repair experience is desirable

We are an equal opportunity employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, disability, or status as a veteran, or because of any other federal, state, or local protected class. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws. We may require associates to submit to drug testing after receiving an offer of employment, but before beginning their job with us. We comply with federal, state, and local laws with respect to the administration of drug testing and consideration of test results, which may vary based on location. We participate in and comply with E-Verify in states requiring E-Verify to determine the eligibility of U.S.-based individuals to work in the U.S. We respect the privacy of candidates for employment. WASH's Privacy Policy sets forth how we will use the information we obtain when you apply for a position through this careers site. The Privacy Policy is accessible at: https://www.wash.com/privacy-policy/. This Privacy Policy also includes important disclosures pursuant to the California Consumer Privacy Act.