Service Technician

Owl Services LLC; Mechanicsburg (Cumberland County); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

PTO

10 Paid Holidays

401(k) Company Match

Health Insurance

Dental Insurance

Vision Insurance

HSA

FSA

Disability Insurance

Life Insurance

Employee Assistance Program

Paid training program

Job summary

OWL Services is seeking a skilled Service Technician responsible for preventative maintenance and repairs of equipment. The ideal candidate should have a strong mechanical and technical background, be detail-oriented, and possess excellent customer service skills.

This role offers an opportunity for long-term employment in a growing company. Responsibilities include maintaining compliance with safety standards and executing mechanical repairs on various systems.

Qualifications

• 3+ years petroleum service experience.
• Experience with electrical controls and electronic wiring.
• Must maintain a valid driver’s license and clean driving record.
• Available for on-call rotation.
• Experience with software installation and computer tasks.

Responsibilities

• Repair, install, and maintain petroleum equipment.
• Execute mechanical tasks on various systems.
• Perform preventative maintenance on equipment.
• Complete service requests in a timely manner.
• Ensure compliance with safety practices.
• Troubleshoot equipment and make necessary repairs.
• Utilize testing devices and tools.
• Maintain tools in proper working order.

Skills

Petroleum service experience

Electrical controls experience

Mechanical aptitude

Communication skills

Problem-solving skills

Customer service

Education

High School diploma or equivalent

Tools

Testing devices

Hand tools

Power tools

Job description

Who We Are

OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S.

With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re‑imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a week, 365 days a year.

OWL Services’ companies have received numerous awards over the years for exemplary customer service. Most recently it was the recipient of EVgo's Deployment Excellence Award in its first‑ever class of awardees in the National EV Charging Recognition Program.

The Role

We are seeking a skilled and customer-oriented Service Technician to join our team. The Service Technician is responsible for providing preventative maintenance, troubleshooting, repairs, or arranging for repairs of equipment and all operating systems. The ideal candidate would be a reliable self-starter who is able to work autonomously, has a mix of mechanical and technical skills and takes initiative and has pride in their work. Must have excellent attention to detail and strong customer service. This is an opportunity for a long term position and to join a growing company.

Responsibilities

• Perform highly diversified duties to repair, install, and maintain petroleum equipment other related devices
• Execute mechanical skills including, but not limited to, mechanical, electrical, pneumatic, and hydraulic systems
• Perform preventative maintenance on equipment
• Complete service requests and maintenance repair items in a timely manner and ensures all requests are handled in a professional manner
• Assure compliance with appropriate safety practices and procedures according to applicable federal, state, and local codes, regulations and requirements
• Troubleshoot various types of equipment, able to make repairs as needed
• Utilize various testing devices, multiple hand, and power tools related to the job
• Maintain tools and equipment to ensure all are in proper and safe working order
• Any other duties or responsibilities, as assigned

Requirements And Skills

• 3+ years petroleum service experience
• Experience with electrical controls and electronic wiring
• Will maintain a valid driver’s License as well as a clean driving record
• High School diploma or equivalent
• Must be available for on-call rotation
• Experience with computer tasks such as software installation, installing
• hard drives, networks, routers, printers and other components
• Mechanical Aptitude
• Excellent communication, analytical and problem solving skills
• Demonstrates organization skills with the ability to successfully manage multiple priorities in a dynamic environment
• Team oriented, with the ability to build consensus and effective relationships in a cohesive business environment
• Must have a passion for customer service excellence
• Keep supervisor fully informed by verbal, written, and electronic communication
• Ability to respond promptly to service calls or emergencies as they arise
• Self-motivated, driven with a passion for excellence

Compensation And Benefits

• PTO
• 10 Paid Holidays
• 401(k) Company Match
• Health, Dental, and Vision Insurance
• HSA and FSA
• Disability & Occupational Accident Insurance
• Company-Paid Life Insurance Policy
• Employee Assistance Program (EAP)
• World-class paid training program for you to learn the skills for long term career success.