Service Technician

Owl Services LLC; Waldorf (MD); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

PTO

10 holidays

401(k) match

Health insurance

Dental insurance

Vision insurance

HSA/FSA

Disability insurance

Life insurance

EAP

Training program

Job summary

OWL Services is seeking a skilled Service Technician to provide preventive maintenance, troubleshooting, repairs, and coordination of repairs for petroleum equipment across various systems. You will work independently with a focus on safety, quality, and on-time service delivery.

The ideal candidate brings 3+ years of petroleum service experience, strong electrical/mechanical aptitude, and a customer‑centric approach.

Qualifications

• 3+ years petroleum service experience.
• Experience with electrical controls and electronic wiring.
• Valid driver’s license and clean driving record.
• High School diploma or equivalent.
• On-call rotation availability.
• Experience with computer tasks such as software installation, installing hard drives, networks, routers, printers and other components.
• Mechanical aptitude.
• Excellent communication, analytical and problem solving skills.
• Demonstrates organization skills with the ability to successfully manage multiple priorities in a dynamic environment.
• Team oriented, with the ability to build consensus and effective relationships in a cohesive business environment.
• Must have a passion for customer service excellence.
• Keep supervisor fully informed by verbal, written, and electronic communication.
• Ability to respond promptly to service calls or emergencies as they arise.
• Self-motivated, driven with a passion for excellence.

Responsibilities

• Perform highly diversified duties to repair, install, and maintain petroleum equipment and related devices.
• Execute mechanical skills including mechanical, electrical, pneumatic, and hydraulic systems.
• Perform preventative maintenance on equipment.
• Complete service requests and maintenance repair items in a timely manner and ensure all requests are handled professionally.
• Ensure compliance with safety practices and regulations per codes and requirements.
• Troubleshoot various types of equipment and make repairs as needed.
• Utilize testing devices and multiple hand and power tools related to the job.
• Maintain tools and equipment in proper and safe working order.

Skills

Mechanical Aptitude

Customer service

Problem solving

Attention to detail

Education

High School diploma or equivalent

Tools

Electrical controls

Electronic wiring

Computer tasks (software installation, hard drives, networks, routers, printers)

Job description

Who We Are

OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S.

With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re‑imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a week, 365 days a year.

OWL Services’ companies have received numerous awards over the years for exemplary customer service. Most recently it was the recipient of EVgo's Deployment Excellence Award in its first‑ever class of awardees in the National EV Charging Recognition Program.

The Role

We are seeking a skilled and customer-oriented Service Technician to join our team. The Service Technician is responsible for providing preventative maintenance, troubleshooting, repairs, or arranging for repairs of equipment and all operating systems. The ideal candidate would be a reliable self-starter who is able to work autonomously, has a mix of mechanical and technical skills and takes initiative and has pride in their work. Must have excellent attention to detail and strong customer service. This is an opportunity for a long term position and to join a growing company.

Responsibilities

• Perform highly diversified duties to repair, install, and maintain petroleum equipment other related devices
• Execute mechanical skills including, but not limited to, mechanical, electrical, pneumatic, and hydraulic systems
• Perform preventative maintenance on equipment
• Complete service requests and maintenance repair items in a timely manner and ensures all requests are handled in a professional manner
• Assure compliance with appropriate safety practices and procedures according to applicable federal, state, and local codes, regulations and requirements
• Troubleshoot various types of equipment, able to make repairs as needed
• Utilize various testing devices, multiple hand, and power tools related to the job
• Maintain tools and equipment to ensure all are in proper and safe working order
• Any other duties or responsibilities, as assigned

Requirements And Skills

• 3+ years petroleum service experience
• Experience with electrical controls and electronic wiring
• Will maintain a valid driver’s License as well as a clean driving record
• High School diploma or equivalent
• Must be available for on-call rotation
• Experience with computer tasks such as software installation, installing
• hard drives, networks, routers, printers and other components
• Mechanical Aptitude
• Excellent communication, analytical and problem solving skills
• Demonstrates organization skills with the ability to successfully manage multiple priorities in a dynamic environment
• Team oriented, with the ability to build consensus and effective relationships in a cohesive business environment
• Must have a passion for customer service excellence
• Keep supervisor fully informed by verbal, written, and electronic communication
• Ability to respond promptly to service calls or emergencies as they arise
• Self-motivated, driven with a passion for excellence

Compensation And Benefits

• PTO
• 10 Paid Holidays
• 401(k) Company Match
• Health, Dental, and Vision Insurance
• HSA and FSA
• Disability & Occupational Accident Insurance
• Company-Paid Life Insurance Policy
• Employee Assistance Program (EAP)
• World-class paid training program for you to learn the skills for long term career success.