Service Technician

Flow-Control-Group; Manning (SC); On-site; USD 42,000 - 56,000; Full time

Job summary

Flow-Control-Group in Manning, SC is seeking a Service Technician to manage installation and repair of air compressors, dryers, tanks, and related products on-site.

The role requires 2–3 years field service experience, a valid driver's license, and strong mechanical and customer-service skills. You will troubleshoot, start-up equipment, and maintain safety standards while supporting a growing service business.

Qualifications

• 2–3 years of service-based field experience.
• Experience with compressed air equipment is highly desired.
• Valid driver's license and clean driving record.

Responsibilities

• Service air compressors, dryers, filters, and related equipment.
• Troubleshoot electrical diagrams and machine faults.
• Provide service, start-ups, installation, and repairs of air compressors, dryers, tanks, and related products.
• Complete written evaluations and reports; use service software for scheduling.
• Maintain a positive attitude and grow the sales & service business.
• Care for and maintain the company vehicle.
• Ensure compliance with health and safety laws, regulations, and best practices.
• Perform other duties as assigned.

Skills

Strong mechanical skills

Problem-solving

Customer service

Teamwork

Verbal & written communication

Tools

Microsoft Office

Job description

Summary

The Service Technician serves as an ambassador for the Company and is responsible for managing equipment installation and repairs for air compressors, dryers, tanks, and all related compressed air products. Services are performed on-site and on-demand to ensure complete customer satisfaction.

Responsibilities

• Servicing air compressors, dryers, filters, and related compressed air equipment.
• Troubleshoot and evaluate electrical diagrams and machine faults.
• Provide technical service, start-ups, installation, and repairs of air compressors, dryers, tanks, and all related compressed air products.
• Complete written evaluations, recommendations, and related company reports. Ability to work with service software for communication and scheduling.
• Positive attitude and desire to grow an existing sales & service business.
• Able to care for and maintain a company vehicle.
• Ensures compliance with health and safety laws, regulations, and best practices.
• Performs other duties as assigned.

Competencies

• Strong Mechanical and problem-solving skills.
• Customer service and consultative skills.
• Able to work in a team environment.
• Strong work ethic with ability to work under minimal supervision.
• Excellent verbal and written communication skills, with proven ability to clearly communicate with engineering, technical support, sales, management, and customers.
• Thorough understanding of products and equipment used in manufacturing.
• Excellent organizational skills and attention to detail.
• Excellent time management skills, with proven ability to meet deadlines.
• Proficient with Microsoft Office Suite or related software.

Position Type/Expected Hours of Work

• This is a full-time position. Days and hours of work are Monday through Friday. Occasional evening and weekend work may be required as job duties demand.

Travel

• There will be times when overnight travel is required.

Required Education and Experience

• Previous field experience working on compressed air equipment is highly desired.
• Previous work history of 2 to 3 years with a service-based organization.

Required License and Certifications

• Must have a valid, unexpired driver’s license.
• Clean driving record.