Service & Install Technician

Mark Vii Equipment; Manchester (NH); On-site; USD 35,817 - 41,328; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) with company match

Paid time off

Flexible scheduling

Job summary

Mark Vii Equipment is seeking a Service Technician in Manchester, NH. This role involves performing preventive maintenance on equipment and troubleshooting various technical issues. The ideal candidate will have 3-5 years of field experience, strong technical knowledge, and excellent communication skills.

We offer a hiring range of $26.00 – $30.00 per hour, along with comprehensive benefits including medical, dental, and 401(k) with company match. Join a team that values integrity, collaboration, and professional growth.

Qualifications

• 3-5 years of field experience required.
• Strong technical knowledge and innovative problem-solving abilities.
• Excellent written and verbal communication skills.

Responsibilities

• Perform periodic scheduled and preventive maintenance on equipment.
• Troubleshoot and analyze chemical, mechanical, and electrical equipment.
• Provide technical training for customer personnel.

Skills

Field experience (3-5 years)

Technical knowledge

Excellent communication skills

Ability to read electrical diagrams

Proficiency in MS Office (Excel, Word, Outlook, PowerPoint)

Job description

Job Title: Service Technician. Location: Manchester, NH. Salary: $26.00 – $30.00 per hour (Non-Exempt).

Key Responsibilities

• Performs periodic scheduled and preventive maintenance on equipment as assigned by Dispatch.
• Accurately troubleshoots chemical, mechanical, electrical, and electronic equipment, PLC controllers, and power supplies; performs diagnostic analysis.
• Provides sound technical assistance to all customers and distributors.
• Provides on‑site technical training for customer personnel on the use, operation, and maintenance of equipment.
• Assists in the installation of new car wash equipment.
• Performs repairs and corrects malfunctions as necessary.
• Modifies or updates equipment when required.
• Maintains tools, test equipment, and materials in a professional manner.
• Maintains all company‑owned and leased equipment in proper condition.
• Operates vehicle safely and courteously, obeying local laws and regulations.
• Works with processes that are unique or peculiar to customer needs.
• Engages in problem‑solving regarding customer complaints.
• Interfaces with customers and related company personnel to ensure effective communication and dissemination of information required for superior customer service.
• Keeps abreast of new developments and innovations to improve departmental and company performance.
• Accurately perceives information from others, ensuring appropriate flow of information and reporting matters clearly, concisely, and accurately.

Qualifications

• 3–5 years of field experience.
• Technical knowledge and ability to develop improved methods for fulfilling responsibilities.
• Excellent written and verbal communication skills.
• Ability to read and comprehend documents and follow simple instructions.
• Proficiency in MS Office products (Excel, Word, Outlook, PowerPoint).
• Ability to read and understand electrical diagrams.
• Understanding of OLC controllers, low‑voltage control circuits, and three‑phase power.

What We Offer

• Hiring range: $26.00 – $30.00 per hour depending on qualifications and experience.
• Comprehensive benefits: medical, dental, vision, life, and disability insurance.
• 401(k) with company match.
• Paid time off, holidays, and flexible scheduling.
• A culture that values innovation, collaboration, and professional growth.

Behaviors We Value

• Integrity: We operate with unwavering integrity and a commitment to ethical standards.
• Accountability: You’re dependable under pressure, consistently meeting deadlines and delivering results.
• Passion & Drive: We’re a team of high‑energy professionals focused on impactful execution. Your enthusiastic, "can-do" attitude will inspire those around you.
• Strong Work Ethic: You’re driven to make a real impact. While we champion work‑life balance, we also expect a strong commitment to doing whatever it takes to succeed in our fast‑paced environment.
• Customer‑Focused: You instinctively put the customer first, shaping every task and decision with their needs in mind.
• Supportive Team Player: You bring emotional intelligence and common sense to the team, supporting your colleagues and contributing to our positive culture.

Physical Requirements

• Ability to lift and/or move up to 50 lbs.
• Ability to stand, walk, bend, kneel, stoop, crouch, climb, and use hands to grip regularly.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Prolonged periods of sitting.
• Maintain a professional appearance and grooming standards as outlined.

Federal law obliges us to provide reasonable accommodation to the known disabilities of employees, unless to do so would pose an undue hardship. Please let us know as soon as possible if you need accommodation to complete these listed essential functions.